LS933 - Director, Client Services

Posted:
1/28/2026, 12:56:19 PM

Location(s):
Ontario, Canada ⋅ Ottawa, Ontario, Canada

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.
 
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.
 
The company’s state-of-the-art Satellite fleet consists of 14 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com

The Director of Client Services is responsible for building a world class post sales customer experience organization. This organization is tasked with managing strategic client relationships post sale, ensuring client satisfaction, and overseeing the delivery of high-quality services. This organization acts as the primary point of contact for strategic clients, addressing their needs, and ensuring that the company's services meet their expectations. The organization has four main groups consisting of Client Relationship Lifecycle Management, Program Management, Billing Support and Operations Pre-Sales support (customer facing).
Should have authorization to work in Canada and achieve required security clearance.

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.   We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.