Posted:
9/22/2025, 7:44:45 AM
Location(s):
Maryland, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Remote
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $19.52 - $29.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
Our commercial department is looking for a condition report auditor to approve conditions of vehicles and upsell recon work. Body work experience highly preferred! If you are interested and willing to work outside, please see below and apply.
Work Schedule: Wednesday through Sunday, preferred
Duties & Responsibilities:
Assist with workflow of designated sign off area and alert management/lot operations when lot is full.
Review vehicles after condition report (and potentially test drive) are completed. Check for accuracy and update/add/delete damage lines when inaccurate.
Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
Suggest method of selling/announcing vehicles during sign off process.
Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management.
Verify mileage/odometer.
Verify body work/paint times for suggested recon work.
Add images to CR/damage lines for additional views of damage if missing or hard to see.
Use Smart Approve technology and tablet.
Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles.
Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
Perform responsibilities and any other duties assigned by management independently or with little to no supervision
Requirements
High School Diploma/GED required.
2 -5 years’ experience in an automotive or auction industry related field.
Self-sufficient work ethic
Prior experience in a body shop or in the auction industry is highly preferred.
Maintains a professional but friendly demeanor.
Demonstrates strong interpersonal and customer service skills.
Communicate clearly and effectively.
Pay close attention to detail.
Valid driver’s license and safe driving record required.
Ability to drive vehicles with manual (preferred) and automatic transmissions.
Weather Condition:
Must be willing to work outdoor in all weather condition, when needed.
SMCOX
Drug Testing
Benefits
About Us
Website: https://www.cox.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Private
Industries: Telecommunications