About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Title:    Office Assistant
Department:    Legal
Reports To:    Office Manager
Exemption Status:    Non-Exempt (Hourly)

About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

General Job Summary
The Office Assistant will be responsible for the organization and running of the day-to-day administrative operations at the Store Support Center.

Essential Duties and Responsibilities

Receptionist
•    Greet visitors; have them sign in and provide access badges.
•    Answer phones; retrieve voicemail messages and transfer calls.
•    Assist executive team with catering orders for meetings.
Mailroom
•    Receive incoming express letters and packages and disburse to appropriate individuals.
•    Sort and distribute all incoming mail.
•    Ensure that all outgoing mail and packages are properly packaged and labeled for mailing, with correct postage, utilizing the automated postage meter machine.
•    Fully operate and maintain the mailroom equipment and call for service as needed for the inserter machine, postage meter and copiers.
•    Coordinate courier and air freight services.  Track, trace and resolve any delivery service problem.
•    Order office supplies and maintain sufficient quantities in various locations throughout office.
Office Administrative Support
•    Provide support to the Office Manager, Facilities team as needed.
•    Coordinate with office service vendors, such as recycle/shredding, repair calls, off-site storage coordination. 
•    Assist with ad hoc projects.
•    Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o    WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
o    EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
o    LOVE – Love the people, love the work and love the results.
o    INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
o    GRATITUDE – We recognize that we are blessed to be in the business of serving others.
o    HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
o    TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace. 

Minimum Skills, Requirements and Qualifications
•    Ability to operate mailroom equipment.
•    Ability to operate multi-line phone system.
•    Proficiency in MS Office: Word, PowerPoint and Outlook.  
•    Sitting, standing, walking, lifting (up to 30lbs.) and climbing.
•    Exceptional written and oral communication skills. 
•    Ability to manage multiple priorities and tasks.
•    Ability to effectively work individually or in a team environment.
 

Compensation Details

$16.00/hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.