The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

In this position, you will design and deliver DGM’s control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction

Your Impact

• Design, plan, integrate, test and commission hardware and software requirements on customer systems.

• Lead internal and customer facing testing events.

• Own Troubleshooting efforts for discovered variances and deploy resolutions in a timely manner.

• Define project requirements through customer communication and communicate the requirements to other departments, as necessary.

• Provide networking and system/application design.

• Perform hardware, software and system installation, integration, and testing for projects.

• Customize system, hardware and network configuration based on customer requirements.

• Provide customer support and assistance per contract maintenance and warranty.

• Assist in creating training materials and project documentation as needed.

What You'll Need

• Recently graduated from Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field

• Basic knowledge of computer programming; introduction to C programming at minimum. Basic knowledge of computer architectures, networking, databases, and operating systems.

• Ability to travel up to 20% to domestic and international customer sites.

• Excellent organization, interpersonal and verbal and written communication skills, strong commitment to providing superior customer service, ability to work on several projects in parallel in a fast-paced environment, Excellent analytical and problem-solving skills.

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