Posted:
8/7/2024, 5:00:00 PM
Location(s):
Queensland, Australia ⋅ Townsville, Queensland, Australia
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
About the Opportunity:
We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.
As the Receptionist you’ll be part of an experienced, engaged and dedicated team helping to create a welcoming, professional and supportive care experience for the residents of St Vincent’s Care Services Douglas.
Located by the Ross River in sunny Townsville and close to Townsville Hospital and James Cook University, St Vincent’s Care Services Douglas will deliver outstanding levels of wellbeing and comfort for our residents and a positive uplifting work/life balance for our staff.
What’s on your CV is important, but what’s in your heart matters more.
Because at St Vincent’s, kindness works for us.
Things that work for us:
Minimum 3 years’ experience in a similar role performing reception duties in a friendly and courteous manner to a broad population (elderly people, their carers, and families is desirable) and professional staff.
Experience of reception administrative functions and support including telephone enquiries, maintaining and ordering office equipment, maintaining confidential records in an orderly system, management of petty cash, and involvement in marketing activities for prospective residents, including facility tours.
Certificate/Diploma Business Administration desirable
High level of customer service skills
Strong attention to detail and excellent communication skills
Ability to follow directives as per care plan
Understanding of Aged Care and resident rights and responsibilities
National Police Certificate
NDIS Worker Screening Check may be a requirement of this role
Things that work for you:
Opportunity to join a modern residence redefining the expectations of aged care
Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
Friendly team environment with a great community care spirit
Ability to visibly see your impact on the business and its service
No cost uniforms and training
Free annual flu vaccination
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)
Why become part of the St Vincent’s Care family?
For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.
Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.
At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.
Reconciliation Action Plan
St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation, https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment
Interested?
Apply today! Or if you have further queries, contact our Talent Team at [email protected]
No agencies please.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
View Reconciliation Action Plan
Website: https://svhs.org.au/
Headquarter Location: Darlinghurst, New South Wales, Australia
Employee Count: 1001-5000
IPO Status: Private
Industries: Association ⋅ Education ⋅ Health Care