Job Description

THE AGENCY

Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in film, television, music, theatre, sports, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand marketing and licensing, executive search, games, and philanthropy, among other areas.

Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. 

CAA, founded in 1975, is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. For more information, please visit www.caa.com.

OVERVIEW

In CAA Brand Consulting we have 250+ specialists working with over 40 leading brands. Our vision is to be the strategic partner for brands in helping them solve their biggest challenges. Our services and connectivity in sport and entertainment allow us to identify, develop, activate and measure partnership strategies that build brands and grow business. In London our clients include the likes of OKX, Volvo, Salesforce, Qualcomm, Allianz and Etihad Airways.

There is also a unique culture within CAA; for a global agency it has a small agency feel, with a great sense of teamwork, ambition, empowerment and entrepreneurialism. 

THE ROLE

This exciting opportunity is for a talented Senior Account Manager to join CAA's award-winning team in London. The role involves both managing high-profile brand partnerships in sports, particularly golf area and delivering guest programs for a global account, specifically in F1. The ideal candidate will be an enthusiastic, organized, and outgoing leader who enjoys collaboration, innovation, and building relationships with stakeholders at all levels .

As a Senior Account Manager you will demonstrate a deep understanding of the process, requirements, and expectations involved in marketing landscape and how brands leverage partnerships to connect with new audiences and grow their business, as well as managing premium hospitality experiences in F1.

Responsibilities include overseeing and managing a brand’s global F1 hospitality campaign, from pre-race planning and supplier engagements to ticket management and on-the-ground logistics. This also extends to managing a brand's partnership with a rights holder, from developing campaign strategy and activation plans to delivering impactful ideas. The role requires confidence in discussing day-to-day account operations, demonstrating project management capabilities, and sharing best practices for client servicing.

RESPONSIBLITIES

• Leading the day-to-day management and delivery of account hospitality and overall account management

• Serving as the main point of contact for the client, local markets, rights holder, suppliers, and internal teams

• Establishing client servicing best practices, including client presentations, status calls, rights trackers, and budgeting

• Working closely with the (Senior) Account Director to shape and innovate hospitality and partnership strategy and direction

• Managing client hospitality and guest experience programs at and away from the track, from planning through to execution

• Collaborating with our Functions (Analytics, Strategy, Creative, Experiential) to answer briefs and deliver best-in-class client solutions

• Overseeing the delivery of campaign activations and content across multiple channels including events, digital, social, talent, and hospitality

• Managing budgets and billing for agency fees, activation, and supplier costs

• International travel to deliver in-market guest programs, including hosting and managing senior executive level guest logistics (as required)

• Acting as a senior advisor to junior members of staff and offer support and guidance

QUALIFICATIONS/REQUIREMENTS

• Must have agency or in-house experience

• Best in class client servicing, account handling and project management

• Experience managing complex, international guest programs on behalf of brands or groups

• F1 and golf sponsorship as well as dealing with global markets experience is preferable

• Exposure to strategic decision making, campaign planning, communications, asset development and amplification, hospitality, and event management

• Team player with the ability to work autonomously

• Must have a calm, organised, and detail-oriented approach with the ability to think proactively and find solutions under pressure and to tight deadlines

• Strong interpersonal skills and best-in-class client servicing, account handling, and project management

• Confident presentation skills, verbal and written, with a strong attention to detail

• Creative flair with a passion for ideas and innovative thinking

• Experience of line management is preferable

• Flexible to travel in the UK as required

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.