Banking Services Operations Associate III - Commercial Lending Onboarding

Posted:
8/25/2025, 5:00:00 PM

Location(s):
Buffalo, New York, United States ⋅ New York, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Operations & Logistics

Overview:

Completes onboarding of Commercial or Commercial Real Estate loans into the appropriate systems, while adhering to Department procedures, Corporate policies, and Compliance, Audit and Legal requirements.

Primary Responsibilities:

  • Understand and interpret legal and Bank documentation for internal processing through analysis of circumstances and recommend revisions and updates to documentation and the front-end system including, but not limited to, approvals, notes and appraisals.
  • Complete data entry and data perfection of Commercial loans or Commercial Real Estate bookings onto the system of record.
  • Contact attorneys, internal customers, Relationship Managers and lending staff via phone or email as required.
  • Ensure approval system commercial loan data correlates with Servicing system and legal commercial loan documentation for accurate and timely Commercial loan or Commercial Real Estate bookings.
  • Resolve complex Commercial loan booking issues through verifying procedures and upholding Credit Risk policies.
  • Submit monetary remittances and fundings.
  • Cross-train in multiple disciplines and team functions to gain a basic understanding to provide assistance as required.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

Education and Experience Required:

Associates’ degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience

Education and Experience Preferred:

Bachelor’s degree

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America