Posted:
7/28/2026, 7:31:10 AM
Location(s):
Missouri, United States ⋅ Clayton, Missouri, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Pay:
$18–$25/hr
Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
Provide front desk coverage and administrative support, including managing voicemail inquiries, receiving and distributing mail/packages, and assisting with in-office customer check pickups
Communicate regularly with customers during the escrow process; adapts communication style as needed
Provide front desk coverage
Interpret various agreements as they relate to escrow closings
Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience
Support Construction Disbursing and Escrow teams with operational tasks such as approving wires, preparing and mailing checks, depositing escrow funds, submitting documents for recording, and scanning/distributing documents to the appropriate teams.
What You’ll Bring:
Exceptional at prioritizing time and workloads to meet established deadlines
Passionate about helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships
Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn
Thrives in contributing to a team where we come together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
2+ years of escrow-related experience preferred
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Website: https://www.firstam.com/
Headquarter Location: Santa Ana, California, United States
Employee Count: 10001+
Year Founded: 1889
IPO Status: Public
Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment
Visa Sponsorship: Sponsors work visas