Position Summary:

The inside sales representative will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process.

The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction.

A top inside sales representative should also be very competitive and a good listener.

Key Responsibilities:

 

Communicate with existing customers and make outbound calls to potential customers.
Conducting monthly business reviews with existing customers.
Identify growth opportunities for customers;
Use internal data and tools to deliver the best performance;
Coach and train existing clients and onboard new clients
Researching and qualifying new leads and prospects.
Understanding existing customers' needs and identifying upsell opportunities.
Executing Renewals on time and with quality.
Answering potential customers' questions and sending additional information and proposals.
Learning, presenting, and demonstrating various products.
Staying informed about competing products and services.
Closing sales and achieving sales targets.

 

Desired Qualifications:

 

Fluent in English
Bachelor’s Degree in Related fields.    
2-3 years of previous experience in Account management and new business acquisition
Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.
Familiar with Microsoft Office and CRM software such as Salesforce.com.
Ability to multi-task, prioritize, and manage time effectively
Excellent communication skills, both verbal and written.
Good organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Ability to achieve sales targets
Ability to multi-task, prioritize, and manage time effectively