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Summary

The Sales Account Executive will be responsible for identifying, developing, and operating a portfolio of customers. The Account Executive will develop an entry strategy and have full autonomy for the targeted truckload & LTL customers. As this position builds a strategy, they will work hand-in-hand with strong mentors, talented local operations teams, and supply chain engineers to design, implement, and maintain best in class transportation solutions. Directly engage with supply chain leaders at diverse customer base and within many of the World's leading transportation service providers. Develop and maintain a tremendous network of service providers and be responsible to foster the relationship while engaging them on the best opportunities for mutual success.

Essential Functions

• Identifies and develops relationships with new customers (internal & external facing) to build portfolio of repeatable business through solicitation of available freight within customer network

• Identifies and develops relationships with transportation providers to cover customer freight portfolio through soliciting capacity

• Tenders accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate

• Meet growth objectives by growing customer within portfolio. Prepare presentations, develop entry strategy specific to customer needs, review/analyze reports, and provide information of services offered primarily through cold-calling and sporadic face-to-face meetings with customer

• Negotiate rates with both customers and transportation providers to ensure that margins are achieved for commission targets and account goals

• Supports all parties with customer credit qualification, claims, Accounts Receivable from customer base, and Accounts Payable issues with carrier base

Additional Responsibilities

• Continuous improvement in all segments of the business

• Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS.

• Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities

• Performs other duties as assigned

• Speak Spanish.

Skills and Abilities

• Competitive nature and the drive to contribute to winning culture required

• Strong verbal and written communication skills required

• Demonstrates problem solving skills required

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) required

• Demonstrates customer service skills required

• Effective negotiation skills required

• Flexibility to operate and self-driven to excel in a fast-paced environment required

• Detailed oriented with excellent follow-up practices required

• Ability to work independently and as a member of a team required

• Capable of multi-tasking, highly organized, with excellent time management skills required

Qualifications

• Bachelor's degree in business, Logistics, or related field of study. Or two (2) years of related experience required

• 2 years or more in Business related experience preferred

• MS Office (Outlook, Excel, Word, PowerPoint, etc.) Intermediate required

Travel

Yes

Job Category

Inside Sales

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

Maximum Pay Range:

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

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