The Trust & Safety Operations team safeguards Roblox’s community and creators. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making. You will be reporting to the Manager Data Operations and act as the Data SME for Operations working closely with other domain specific data analysts on the team. This position is critical to understanding and reporting on the operational performance of the Ops organization.

You will:

• Own the analysis and reporting of Operations Workflows; deliver weekly and monthly KPI packs for senior leadership. 
• Partner with Operations leaders to scope, implement, and measure data‑driven process changes; run pre/post or experimental evaluations and ship recommendations.
• Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact.
• Collaborate with Data Science to define and maintain metric definitions, KPI hierarchies, and analytical guardrails that drive operational excellence
• Design, build, and maintain advanced operational reports and dashboards, delivering critical insights to senior-level management and stakeholders.
• Select and apply the most appropriate analytical methods to assess operations, extract relevant data, and derive actionable insights.
• Monitor industry trends and analytical best practices; incorporate them into our operational strategies and tooling.

You have:

• 5+ years in a professional setting, with demonstrated experience in quantitative analysis and complex program management.
• Proven ability to work effectively with cross-functional teams to drive strategic initiatives.
• Advanced proficiency in SQL, including complex queries, common table expressions, and window functions; working knowledge of Git and Python and/or R is highly desirable.
• Strong analytical skills with a track record of using data to inform decision-making and solve complex problems.
• Deep understanding of business operations and the ability to align data strategies with business objectives.
• Expertise in consulting with stakeholders and managing complex projects from inception to completion.
• Strong multitasking and time management skills.
• Minimum of a Bachelor’s degree in technical field / analytical discipline (preferred: Computer Science, Data Analytics, Information Systems, Statistics, Mathematics, Business Analytics or equivalent), with a strong preference for an MBA or MS.
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