Posted:
9/12/2024, 5:57:04 AM
Location(s):
Michigan, United States ⋅ Lyon Charter Township, Michigan, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
About Pratt Miller, an Oshkosh company
Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster.
Pratt Miller is looking for a Customer Support Program (CSP) Engineer to join its Competition Engineering Department. The CSP engineering role contributes to the Corvette GT3 program with exposure to internal stakeholders, external customers, and vehicle/system development in various capacities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
External Customer Vehicle and Championship Support
Act as the main point of contact for vehicle operation and customer tool support:
Pre-event support and shop-based preparation to assist customers with understanding vehicle operational and configuration recommendations through:
At-event support of tracking vehicle operation through:
Post event support to advance customer and program level understanding and development:
Internal Program Support
Contributing to vehicle development initiatives:
Simulation support:
Program reporting and documentation:
Team Member Interactions
This role will interface heavily with our primary supplier and customer base. Overall communication and interaction are expected to be handled in a collaborative manner for the overall improvement of performance and execution.
The role will be expected to interact with other groups within Pratt & Miller, and outside in relation to execution of duties not limited to:
ADDITIONAL DUTIES AND RESPONSIBILITIES:
In addition to the responsibilities mentioned above, tasks relating to the following area will be. assigned as required:
ESSENTIAL KNOWLEDGE AND SKILLS:
Desired Education
Desired Specialized Knowledge and Skills
Work Environment/Physical Demands
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email [email protected].
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Website: https://www.oshkoshcorp.com/
Headquarter Location: Oshkosh, Wisconsin, United States
Employee Count: 10001+
Year Founded: 1917
IPO Status: Public
Industries: Automotive ⋅ Industrial ⋅ Manufacturing