Application Support Engineer

Posted:
12/11/2024, 11:00:21 AM

Location(s):
Nuevo León, Mexico ⋅ Monterrey, Nuevo León, Mexico

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 cities, 49 countries and approximately 743,000 employees worldwide.

We are seeking for a new talent to join the Software Engineering team.

As an Application Support Engineer, you will act as a software detective, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams.

Advanced proficiency in DevOps is required. Application Remediation, IT Troubleshooting, and Engineering Support with Advanced proficiency in Application Remediation and Intermediate proficiency in IT Troubleshooting and Engineering Support are recommended.

Job Description:

  • Develop and implement innovative strategies to improve application support processes
  • Collaborate with cross-functional teams to identify and resolve complex technical issues
  • Proactively monitor and optimize system performance and reliability
  • Conduct root cause analysis and implement preventive measures
  • Stay up-to-date with industry trends and best practices to continuously enhance application support

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Oportunidad Laboral Equitativa                                                                                 
Todas las decisiones del empleador deben tomarse sin tomar en cuenta la edad, raza, creencias, color, religión, sexo, nacionalidad de origen, discapacidades, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía u otra base protegida por la federación, estado, o leyes locales.                                    

Los candidatos no estarán obligados a revelar registros sellados o cancelados de condena o arresto como parte del proceso de contratación. Accenture se compromete a proporcionar oportunidades de empleo para veteranos a nuestros hombres y mujeres de servicio.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing