Employee Benefits Account Manager

Posted:
6/12/2026, 9:44:19 AM

Location(s):
Washington, United States ⋅ Seattle, Washington, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Seattle, WA!

The Employee Benefits Account Manager will provide service the agency’s customers on their employee benefit insurance program through various means of communication, with a strong emphasis on retention and growth through prompt and courteous service. 

How You Will Contribute:

  • Provide direct customer service support for Employee Benefits clients

  • Prepare new business and renewal bid specifications, proposals, and related reports

  • Perform marketing functions, including carrier negotiations and appropriate follow-up

  • Contact clients and/or underwriters to obtain additional information or answer questions

  • Compose or assist in composition of highly technical or sensitive correspondence

  • Assist clients with applications and other submission documents

  • Coordinate and/or conduct open enrollment meetings, as required

  • Prepare summaries of benefits for clients

  • Complete appropriate checklists for all new and renewal business and take action required

  • Review all contracts and/or booklets for accuracy

Licenses & Certifications:

  • Current Washington State Insurance License and appropriate Non-Resident Licenses

  • Valid Driver’s License

  • Must be willing to attend continuing education classes to maintain the license

Skills & Experience to be Successful:

  • Strong writing skills - ability to translate technical information in a manner understandable to all levels of clients.

  • Excellent interpersonal communication skills, verbal and written

  • Analytical, detail oriented and committed to accuracy and quality control

  • Ability to analyze and compare benefit plan designs for all lines of coverage

  • Strong decision-making skills

  • Consistent dependability / availability; excellent attendance record.

  • Highly organized – ability to work on multiple projects simultaneously with frequent interruptions and changing priorities and to report on the current status of items on an immediate basis

  • Ability to work well in a team environment

  • Proficient on computers – including MS Office products

  • Desire for professional growth within the insurance industry

  • Excellent work habits - detail oriented, works accurately, follows specific instructions

  • Excellent prioritization skills - sense of urgency

  • Creative problem solver

  • Experience with Agency Management Software Systems (Preferred)

  • This position may require routine or periodic travel within the state of Washington which may require the teammate to drive their own vehicle or a rental vehicle.  If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

Pay Range

$26.44 - $31.25 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Brown & Brown

Website: https://www.bbrown.com/

Headquarter Location: Florida, New York, United States

Employee Count: 10001+

Year Founded: 1939

IPO Status: Public

Industries: Advice ⋅ Analytics ⋅ Auto Insurance ⋅ Commercial Insurance ⋅ Consulting ⋅ Employee Benefits ⋅ Financial Services ⋅ Life Insurance ⋅ Property Insurance ⋅ Risk Management