We will hire Operations Specialists who will be accountable for the delivery of all data processes in scope of the Global Operations Services Center. The processes in scope support commercial and marketing back-office activities such as Sales Reporting, activity reporting, e-permissions, incentive calculation, user set-up, user acceptance testing, tools & application day to day administration and working with peers across the team.

We are looking for:

• Preferably 1 year + experience in service delivery or shared service delivery.
• Service oriented/Customer service mindset
• Excellent IT literacy/knowledge required (technology savvy)
• Experience in commercial system administration
• Preferable knowledge in CRM & commercial tools such as Salesforce.com, Cegedim-MI, Veeva Vault, etc.
• Advanced Excel skills (working with formulas, parameters)
• Experience in data stewardship, reporting and analytics delivery
• Background in pharmaceutical market preferable though not essential
• Self-motivated
• High level of independent and service oriented working attitude
• Able to demonstrate strong analytical and quantitative skills
• Able to fact-based challenge and detail oriented
• Good communication and interpersonal skills
• Good team player
• Understanding of cultural differences and desire to work in a multicultural environment
• Fluency in both written and verbal English is a must.

You will be expected to:

• Deliver data validation and stewardship for data sets in scope
• Deliver reporting and analytics to Commercial Operations colleagues
• Deliver data extractions from multiples databases
• Deliver calculation, attainment, monthly data upload, validations and reporting of Field Force Incentives
• Manage and administer in scope Field Force & marketing related applications e.g. SFA, promotional materials

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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