Ground Freight Execution Specialist
Location: Mississauga, ON (with travel to Caledon, ON)
We are Maersk
At Maersk, we are reimagining the future of global logistics. As a global leader in integrated logistics, we connect and simplify our customers’ supply chains. With a strong focus on collaboration, innovation, and continuous improvement, we empower our teams to deliver exceptional service and create meaningful impact.
About the Role
We are looking for a Ground Freight Execution Specialist to take full ownership of the customer experience by managing the end-to-end intermodal shipment lifecycle. This role supports high-volume, complex accounts and plays a critical role in ensuring operational excellence across domestic and cross-border transportation (Canada–U.S.).
You will work closely with customers, carriers, and internal stakeholders to deliver seamless transportation solutions across FTL, LTL, and intermodal shipments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving operational challenges, and is committed to delivering best-in-class customer service.
The position is based primarily in Mississauga, with occasional travel to the Caledon site.
What We Offer
- A dynamic and fast-paced logistics environment with exposure to complex, high-impact accounts
- Opportunities to develop cross-functional expertise in transportation, operations, and customer experience
- A collaborative culture focused on continuous improvement and operational excellence
- Access to learning and career growth opportunities within a global organization
Key Responsibilities
- Manage the full intermodal shipment lifecycle, including FTL and LTL, ensuring timely and efficient execution
- Build strong relationships with customers, carriers, and internal teams to deliver high-quality service
- Proactively identify, prevent, and resolve operational issues to minimize disruptions
- Support dispatch activities and coordinate transportation schedules effectively
- Monitor performance against KPIs and ensure alignment with operational targets
- Identify root causes of service failures and implement corrective actions with stakeholders
- Drive continuous improvement initiatives to reduce costs and enhance customer experience
Who We Are Looking For
We welcome candidates from diverse backgrounds who bring transferable skills and a strong willingness to learn.
- Experience in transportation, logistics, or supply chain operations (imports/exports and domestic freight preferred)
- Knowledge of cross-border operations between Canada and the U.S. is an asset
- Exposure to dispatching or transportation coordination is highly desirable
- Strong customer-centric mindset with excellent communication and interpersonal skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Proficiency in Microsoft Office, particularly Excel
- Strong problem-solving, organizational, and stakeholder management skills
- Bilingual (English/French) is a strong asset
Role Details
- Job Type: Full-time
- Work Model: On-site, with time split between Mississauga and Caledon locations
- Travel: Occasional travel between nearby sites required
- Salary Range: CAD $53,000 – $63,000 annually (based on experience)
- Benefits: Medical, Dental, Vision care benefits, Gym membership reimbursement, RRSP matching after 1 year, Tuition reimbursement
Why Join Maersk
At Maersk, you will be part of a global organization that values accountability, collaboration, and continuous improvement. You will have the opportunity to grow your career while making a meaningful impact on how goods move across the world.
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