Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Standing for full shift

Job Description

Summarized Purpose:

Responsible and accountable for the planning and execution of moderate to complex Import & Export activities for assigned studies. Reviews, collects, and/or prepares documents for import license submissions. Support Team day-to-day operations of maintaining accurate shipping documents filling in SharePoint, Updating the trackers and GCS Metrics.  Responsible for coordination of the Import & Export transactions through delivery to depots. Actively solves and suggests solutions to import/export challenges.

Essential Functions and Other Job Information:

• To coordinate and perform administrative work to support Trade Compliance, Import & Export department
• To complete role specific training compliance and timecard completion and release
• To support Import Export Coordinators and Trade Compliance Managers on the execution on Import & Export activities according to PPD-CRG requirements, Client requirements and applicable regulations
• To support Import Export Coordinators and Trade Compliance Managers on the execution of the Trade Compliance plan, Clinical Supplies Plan or Vendor Instruction Form for each project assigned
• To participate in ongoing training on new Regulations concerning Import/Exports activities
• To maintain updated PPD-CRG Owned Metrics, Indicators and Reports (CRG Learns, corporative annual trainings, surveys etc.)
• To maintain updated PPD-CRG Trade Compliance and Import & Export Metrics, Indicators, Reports and Trackers (monthly ops metrics, Global Import Export Ops tracker, Global Import License tracker, etc.)
• To maintain updated electronic trial master file (Central Filing) of essential shipping documents of countries and studies assigned
• To work under supervision and on low complexity trials

Job Complexity

Works on assignments that are semi-routine in nature but recognize the need for occasional deviation from accepted practice.

Job Knowledge

Apply acquired job skills and company policies and procedures to complete assigned tasks.

Supervision Received

Normally follows established procedures on routine work, requires instructions only on new assignments.

Business Relationships

Contacts are typically with individuals within own department and occasionally with contacts outside own organization. Contacts involve obtaining or providing information or data requiring some explanation or interpretation.

Qualifications:

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Technical positions may require a certificate
• Previous experience provides the knowledge, skills, and abilities to perform the job or equivalent combination of education, training, & experience.
• Knowledge of both local and global regulations covering all kinds of Import and Export activities.
• Specific Clinical Supply training and courses are essential.
• Familiar with clinical supply terminology, practices and principles.

Knowledge, Skills and Abilities:

• Maintains tracker of local regulatory changes concerning Import & Export activities.
• Daily interaction with Vendors: Custom Brokers, Forwarders, Couriers and Depots.
• Maintenance of Import & Export Files according to PPD requirements, Client requirements and applicable Regulations.
• Good awareness of the Clinical Supply Chain process: Imports/Shipping & Delivery/ Exports.
• Focus on Customer Service is aligned with high standards of quality & excellence.
• Strong organizational skills required.
• Strong communication skills both written and verbal.
• Good level of English (verbal and written).
• Computer skills: working knowledge of Microsoft Project, Excel, and Microsoft Word is required.

Our global Clinical Operations colleagues within our PPD® clinical research services provide end-to-end support for clinical trials from study start up to monitoring through to study close out, across commercial and government contracts. Together, we help clients define and develop clinical programs, minimize delays, and execute high-quality, cost-efficient clinical studies.