Sales Support Specialist-Customer Support

Posted:
3/26/2026, 8:21:23 PM

Location(s):
Istanbul, Istanbul, Turkey ⋅ Istanbul, Turkey

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Manager

__

Your role and responsibilities

Supports the assigned Sales organization (division and market) and customers.

  • End-to-End Order Management: Accurate entry, processing, and monitoring of sales orders from placement to delivery
  • Inventory Coordination: Checking stock availability and coordinating with production/warehousing for timely fulfillment
  • Develops and maintains new sales opportunities and resolves specific customer problems
  • Ensures budget goals are met, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
  • Ensures targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS)
  • Provides information for the risk review process in accordance with ABB policy and participates in the risk review assessment as required


The work model for the role is: hybrid
 

Qualifications for the role

  • Bachelor’s degree in related fields
  • A collaborative, solution-focused approach, and effective written and spoken communication skills
  • Methodical approach, attention to detail, and well-developed organizational skills
  • Skilled in reading technical specifications, preparing quotations
  • Fluent in English and Turkish ; proficient in MS Office
  • 2 years of experience working as internal Sales Support, Project Management and Logistics
  • Knowledge SAP, Excel, Power BI, and enterprise management tools

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

ABB

Website: https://www.abb.com/

Headquarter Location: Zürich, Zurich, Switzerland

Employee Count: 10001+

Year Founded: 1988

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Automotive ⋅ Energy ⋅ Energy Management ⋅ Industrial Automation ⋅ Robotics