Posted:
8/13/2024, 11:06:40 AM
Location(s):
Worcester, Massachusetts, United States ⋅ Massachusetts, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
POSITION SUMMARY:
Provide direction to 5-7 concession stand workers; oversee all facets of stand operations and implementation of company policies during an event
POSITION RESPONSIBILITIES:
Verify inventories prior to an event in each stand in assigned area
Complete administrative paperwork
Assist stand managers in solving any problems
Ensure each stand in assigned area complies with all company policies and procedures, safety, sanitation and liquor laws
Ensure customer service, proper inventory control, cash control, food production, set up, clean up and compliance of all company rules and policies
Work with stand managers to ensure compliance with all safety, sanitation and alcoholic beverage laws
Ensure state and local health requirements are met for food handlers and alcoholic beverage servers
EQUIPMENT USED:
Stoves/ovens
Cold and hot beverage equipment
Warmers
Cash registers
Kitchen utensils and small equipment
Pretzel machines
Grills
Computers
Two way radios
SUPERVISORY RESPONSIBILITIES:
Provides direction to a staff of 5-7 employees
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND /OR EXPERIENCE
High School Diploma or GED required
Basic working knowledge of Concession/Cafeteria Operations
Basic working knowledge of Cash Handling Procedures
Must be ServSafe Certified
SKILLS AND ABILITIES
Ability to interact with customers and coworkers in order to assure compliance with company service standards
Ability to observe customers for determining whether service of alcohol is appropriate in light of local ABC laws
Ability to perform arithmetic operations involving all US monetary units (add, subtract, multiply, divide)
Ability to work in a team environment
Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
Must be able to read, write and speak English
Must have professional appearance and attitude
Must be at least 18 years old
PHYSICAL DEMANDS
Must be capable of reaching, bending, stooping, wiping, pushing and pulling. Must be able to lift and carry items weighing 10 – 30 pounds, occasionally up to 50 pounds, up and down stairs up to 400 feet about 4 times per shift.
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee
Criminal background and credit check required.
TO APPLY:
Please go to the Employment page of dcucenter.com and apply thru the job-specific link:
To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.
HR Manager
DCU Center
50 Foster Street
Worcester, MA 01608
Website: https://www.asmglobal.com/
Headquarter Location: Los Angeles, California, United States
Employee Count: 10001+
Year Founded: 2019
IPO Status: Private
Industries: Customer Service ⋅ Event Management ⋅ Events ⋅ Innovation Management ⋅ Media and Entertainment