SWBC is seeking a talented individual to lead and manage the PMO team, ensuring alignment with SWIVEL’s strategic objectives. You will provide guidance and coaching to your team to execute complex programs from inception through execution, ensuring timely delivery and high-quality results. You will ensure that the team operates at the highest caliber, implementing best practices, tools, and frameworks to optimize project performance and efficiency.  

Essential duties include the following:

• Leads and coaches a team of senior operational program managers within the SWIVEL PMO team, focused on growing a high-performing team.
• Builds and mentors a high-performing team of senior individual contributors in a highly complex space.  Provide guidance, support, and professional development opportunities for team members. 
• Fosters a collaborative and inclusive team environment. Establishes, monitors, and manages metrics for all areas of ownership.
• Owns business level objectives for the team and projects to ensure on-time completion through complexity and ambiguity, with limited decision-making authority.
• Responsible for participating in defining team strategy for the SWIVEL PMO team, ensuring that projects move forward efficiently even in the face of uncertainty. 
• Collaborates across a large cross functional organization, partners with product, engineering, sales, customer success, and others to influence outcomes and remove roadblocks associated with client onboarding and process improvement. 
• Takes ownership of leading and unblocking major projects.
• Ideates, scopes and executes of process improvement for SWIVEL operations. Implement best practices, tools, and frameworks across SWIVEL to optimize project performance and efficiency.

Serious candidates will possess the minimum qualifications:

• Bachelors Degree in Business Administration, project management, or related field.
• At least six (6) years in program management, project management, coordination, or related experience.
• Experience in the financial or payments industry preferred.
• At least three (3) years in people management.
• Working knowledge of program management, process improvement and business operations.
• Excellent organizational and time management skills
• Excellent written and verbal communication skills.
• Able to coordinate and track multiple projects and meet delivery service level objectives.
• Able to operate personal computers to include MS Word, Excel, Project, and Internet.
• Able to work under sometimes stressful conditions while maintaining professionalism and enthusiasm.
• Able to sit for long periods of time.

SWIVEL offers*:  

• Competitive overall compensation package
• Work/Life balance 
• Employee engagement activities and recognition awards 
• Years of Service awards
• Career enhancement and growth opportunities 
• Leadership Academy and Mentor Program
• Continuing education and career certifications 
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans 
• Lucrative Wellness Program

*Based upon employee eligibility 

Additional Information:

SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWIVEL does not hire tobacco users as allowed by law.

To learn more about SWIVEL, visit our website at https://www.getswivel.io/. If interested, please click the appropriate apply button.