Posted:
11/14/2024, 8:58:29 AM
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Sales & Account Management
Workplace Type:
Remote
THUNDER | JOB DESCRIPTION
Service Cloud Voice Specialist (Salesforce)
Location: United States - We are fully remote!
Summary
Thunder’s Service Cloud Voice Specialist leads the configuration of the solution, working in close partnership with the client engagement team. They also support user story definition, documentation, testing, and collaborate with stakeholders to enable best-in-class Salesforce business outcomes and help our customers love Salesforce, forever.
Ideal candidates bring working, hands-on knowledge of the various Salesforce clouds - specifically Service Cloud Voice - in order to optimize existing Salesforce applications and implement new ones.
Your "Day-to-Day" Role + Responsibilities
Required Qualifications
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role.
Thunder | The Opportunity, Mission + Culture
Thunder is here to help organizations love Salesforce, forever. We’re passionate about customer success, and seek out innovative consultants with an appetite to provide best-in-class consulting services that we’re proud to deliver: www.thundersf.com
We are building a remote-first culture - with "Thundercats" based from Hawaii to NYC to the Philippines - of intellectually curious, collaborative, solution-oriented teammates who love partnering with each other to deliver great work for our customers. We aren’t afraid to roll up our sleeves to solve problems, create or refine process. One cultural common denominator: we understand that at this stage of our life cycle, we’re here to build!
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Website: https://thundersf.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 11-50
Year Founded: 2020
IPO Status: Private
Last Funding Type: Series A
Industries: Business Intelligence ⋅ Consulting ⋅ Management Consulting