Operational Resilience Manager

Posted:
10/27/2024, 5:00:00 PM

Location(s):
Leeds, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
Hybrid

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for an Operational Resilience Manager to join our growing Risk and Resilience team. 

Day to Day You’ll Be:

  • Independently owning the successful delivery of parts of the UK Operational Resilience programme to a high standard and to ensure compliance with the FCA regulatory requirements.
  • Facilitating and supporting stakeholders at various levels within the UK business to complete the quarterly global Business Continuity programme requirements.
  • Preparing high-quality papers, reports, and MI dashboard outputs for risk and resilience governance committees and forums.
  • Contributing to the development of detailed assessment scenarios that critically evaluate the business’s ability to recover from a short and long-term business disruption. 
  • Building productive relationships with colleagues and peers within other assurance teams (e.g. Compliance, Legal, Data Governance, Security, Operational Risk, Issue Management etc.) to ensure data sharing and maximum efficiency of assurance processes and create a ‘joined-up’ approach to Operational Resilience.

Essential Skills & Experience:

  • Experience of operating within an Operational Resilience and /or risk management function (or similar) of a FCA regulated firm.
  • Methodical, thorough and diligent, with strong attention to detail and strong documentation and report writing and presentation skills.
  • Effective organisational and time management skills to be able to manage completion of multiple activities tasks within set deadlines.
  • Ability to understand and use standard Microsoft products to a high standard, including Outlook, Excel, Word, and PowerPoint.
  • Flexible with ability to work outside core working hours for crisis/incident response activities when necessary.

Desirable Skills & Experience:

  • Broad risk and / or risk experience e.g. a Senior Analyst looking for the next step in your career where you can own and shape deliverables that add business value.
  • Professional CBCI certification or prepared to complete the training and certification within the first year in role.

Impact You'll Make:

What’s In It For you?


At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

  • 26 days’ annual leave + bank holidays (increasing with service)
  • Global paid wellness days off + a bonus day off to celebrate your birthday
  • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
  • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
  • Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow: 


If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:


We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:


At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected]

Interview & Hiring Process:


Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

#LI-Hybrid

Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/
 

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Consultant, Business Continuity