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Work Shift

Day (United States of America)

Job Summary:
The Executive Director Operations is responsible for leading, directing, and administering all operations for Roosevelt Warm Springs Rehabilitation and Specialty Hospitals. This includes the development and implementation of business plans and programs as approved by system executive leadership. Ensures a quality program of services, sound fiscal operation, and compliance with Joint Commission and other state and federal agency standards. Reports directly to the CEO/President of MCG. The individual will partner with others to ensure a high quality, safe continuum of care for Wellstar patients. In addition, he/she will partner with Service Line leader(s) to support the designated business.

In this role, the incumbent is expected to create and maintain strong relationships with physicians, surgeons, advanced practitioners, and vendors in support of business strategy.

The Executive Director Operations must have a strong acumen for regulatory requirements and oversight. He/She will be responsible for national databases for each area of focus and competency of the national reporting database and applicable quality indicators tracked at Wellstar. He/she must be process improvement focused, not only in the clinical are operations, but also the final operations and lean or A3 methodologies. This leader will collaborate with other clinical and non-clinical support services to provide high quality, patient focused care.

This individual provides leadership and direction in the development and execution of strategies to manage hospital operations that are consistent with the hospital's culture, strategic business objectives, and continuous quality improvement. Employs a system perspective of emerging trends, issues, and technology in health care and possesses understanding of the hospital's mission/vision and values. vision. The Executive Director Operations must be adept at working all levels in the organization to facilitate the support of short and long term goals and objectives

Core Responsibilities and Essential Functions:

Operations
* Responsible for administration and coordination of facility operations.
* Supervises and provides leadership for the Roosevelt Long Term Acute Care Hospital and Inpatient Rehabilitation Hospital on a day to day basis.
* Develops appropriate policies and procedures that guide the operations of the facility and coordinate functions between departments
* Skilled in relationship development and collaboration across a matrix environment to establish standardization of care for the hospital operations.
* Demonstrates skillful leadership, coaching and mentoring of direct reports, timely and appropriate conflict resolution, high employee engagement, effective and timely communications and timely decision making.
* Strong customer focus and operates with a positive can-do philosophy and be a person of the highest integrity.
* Develops long and short-range goals and plans program evaluation and budget preparation and ensures the services and programs provided by the department achieve quality standards.
* Creative thinker who can think outside the box, generate multiple ideas and be open and receptive to the ideas and suggestions of others.
* Skilled in the complete range of strategic sourcing activities including analysis of spend, formulation and implementation of operational efficiencies.
* Builds on future business opportunities by utilizing well-executed strategic growth tactics
Leadership
* Exhibits a leadership style which emphasizes personal accountability and visibility within the system and within the community. A take charge person.
* Effective and innovative business development expertise has the skill to lead a program developed in an organization committed to excellence.
* Ability to manage the financial and capital resources of the department/service groupings.
* Strong work ethic and the ability to convert ambiguity to solid direction, flexibility and adaptability in dealing with changing priorities.
* Coach and mentor others.
* Manages all areas of process improvement for a more efficient workplace utilizing Lean or other methodologies.
* Ensures strong alignment with the team and physicians in developing and implementing patient care initiatives.
* Seeks to understand the clinical and technology trends related to the delivery of healthcare services.
Finance and Business Results
* Tracking volume and assumptions for anticipated growth.
* Proactive planning for anticipated variances in volume.
* Budget-budget assumptions based upon growth, volume fluctuations etc.
* Business planning: responsible for leading assumptions around expansion of services and cohorting where applicable (strategic planning and assumptions).
* Improving efficiency
* Excellent communication skills, verbal, written, and presentation. Good listening skills. Represents the organization in both formal and informal settings.
* Sensitive to the political issues which might arise within the organization or the community in the form of resistance to change and the ability to move the organization past that resistance.
* Commitment to an understanding of delivering high quality healthcare services with an unparalleled commitment to customer service as a necessary component for success.
* Ability to build a departmental and organizational culture which embraces compassion, accountability, respect, and excellence to support achieving goals of the organization.
* Strong sense of community.
Performs other duties as assigned; Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• Bachelors Other or Masters Other-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Cert Healthcare Exec-Preferred within 1 Year

Required Minimum Experience:

• Minimum 6 years Experience in healthcare required
• Minimum 5 years of management/leadership experience required
• Equivalent experience in large-scale project management in healthcare setting will be considered required
• Budgeting, financial strongly preferred
• Experience in non-clinical operations preferred
• Healthcare regulatory and accreditation compliance experience preferred
• Computer/data entry experience required

Required Minimum Skills:

• Performance management skills, financial acumen, strategic planning, communications skills, knowledge of the industry standards, leadership, and interpersonal skills;
• analytical skills to solve technical problems as well as abstract reasoning to define course of actions when information may be vague or unclear.
• Ability to communicate with various members of the healthcare team.
• Ability to use EXCEL, Word and have basic computer operational knowledge.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.