Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Dynamics CRM Technical
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the software and resolving any technical problems that may arise. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to troubleshoot and resolve software issues. - Analyze system logs and identify potential issues or trends. - Investigate and diagnose software problems reported by end-users. - Develop and implement effective solutions to resolve software defects. - Provide technical support and guidance to end-users. - Document and maintain software issue logs and resolution steps. - Stay up-to-date with the latest software updates and industry trends. - Assist in the testing and deployment of software updates and patches. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical. - Strong understanding of software development principles and methodologies. - Experience in troubleshooting and resolving software issues. - Knowledge of database management systems and SQL queries. - Familiarity with programming languages such as C# and JavaScript. - Good To Have Skills: Experience with software testing and quality assurance. - Experience with CRM customization and configuration. - Knowledge of web technologies such as HTML, CSS, and REST APIs. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Dynamics CRM Technical. - This position is based at our Ahmedabad office. - A 15 years full time education is required.

15 years full time education

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