You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Disability, our mandate is to assist our Clients, both employees and employers, in the relentless pursuit of better health.

What will you do?

You will be responsible for bringing disability claims to resolution by providing high quality rehabilitation services. This includes:

• Conducting virtual assessments to obtain information to ensure complete understanding of the absence and types of support required to help with return to work and vocational planning
• Identifying and assessing medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations
• Empowering the client to take ownership of their health and recovery by providing them the tools and resources
• Implementing the right interventions to support timely recovery, vocational planning, and return to work
• Building strong relationships and collaborate with Disability Case Managers, Clients, and the employees’ health care teams to enhance their return-to-work readiness

What do you need to succeed?

• Postsecondary degree in health or vocational background
• Analytical and detail oriented, especially with complex claims
• Proactive, innovative, and resourceful
• Excellent listening skills and ability to influence others
• Great communication skills
• Resilient and able to handle difficult and stressful situations with empathy
• Tech savvy – comfortable using multiples platforms and systems
• Thrives in a dynamic, fast paced environment, managing time effectively and efficiently
• Collaborative team player

Preferred Skills:

• 1 -2 years of experience in Group Disability

Unique requirements:

• Must have access to reliable transportation to travel to client sites as required

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 15 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health – mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

56,000/56 000 - 91,000/91 000

Job Category:

Claims - Life & Disability

Posting End Date:

16/09/2024