HHC Manager

Posted:
12/12/2024, 2:19:55 AM

Location(s):
Halifax, Nova Scotia, Canada ⋅ Nova Scotia, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.


Why this role is important?

SUMMARY:

  • The Home Healthcare Manager is responsible for managing overall Home Health Care department performance.

  • Works with other team members to achieve department objectives while embracing all Shoppers Drug Mart policies, procedures and standards.

DUTIES/ RESPONSIBILITIES:

Develop and maintain business relationships with multiple clinics within the hospital including (but not limited too) orthopedics, vascular, physiotherapy and plastics.

Successful candidate will provide customer service in a variety of areas including but not limited to:

  • Bracing and support products

  • Mobility aids (walkers, canes, crutches etc)

  • Compression garments (hosiery, post-surgical bras etc)

  • Medical Supplies (wound care, ostomy, enteral nutrition etc)

  • Hires and/or supports hiring and training of HHC staff

  • Manages HHC staff performance through ongoing training, coaching, action-planning and follow up.

  • Ensures products are in stock at all times, through proactive inventory planning, and utilization of best practices and established processes.

  • Inventory control, ordering, price changes, damages and returns

QUALIFICATIONS/EXPERIENCE:

  • Experience in a health care setting with knowledge of bracing, mobility aids and medical supplies.

  • Previous retail management experience (including responsibility for purchasing, Loss Prevention, as well as inventory control and human resources and people management) is an asset

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 50lbs

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand.   Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.