The Client Executive is an intermediate-level position.

Job Background/context:

The Agency & Trust (A&T) business delivers bespoke fiduciary and agency transaction services to a wide variety of clients including banks, corporations, lawyers and governments around the world. Specific transaction services are delivered in connection with Corporate Debt, Restructuring, Structured Finance, M&A and Project Finance.

Key functions include:

The Client Service Onboarding (CSOB) Officer will support the regional APAC team in Agency & Trust on KYC and Account implementation. Provide the highest level of customer service and teamwork to Sales and Transaction Relationship Management teams and other internal partners. Strong communication, diplomacy skills and the ability to act independently are required. The role acts as an SME on KYC related matters / account opening which require knowledge of and adherence to local regulations across multiple jurisdictions.

 Key Responsibilities / Qualifications:

• Minimum of 2-5 years of relevant experience in client onboarding, account management, KYC, AML or compliance roles
• Excellent organizational and time management skills with a keen attention to detail.
• Strong communication skills, both written and verbal, for effective client interaction.
• Experience in FATCA/ CRS, Account Opening (preferably Custody and Escrow accounts)
• Collecting all relevant information, constitutional documents, and managing the account opening process for new clients via liaison with external clients, front office/business, FATCA team, Operations, and Compliance teams.
• Experience in KYC Operations, AML, Regulatory Compliance Requirements
• Sanctions and name screening disambiguation, conduct due diligence checks in line with local regulation and Bank requirements
• Attention to detail of use of sensitive client information. Maintain accurate and up-to-date records in internal systems.
• Excellent team player - positive, inspiring, motivating, solutions-oriented.
• Strong ability to manage multiple concurrent deadlines, prioritizes, and works well under pressure
• Fluent in English. Another APAC language can be of help.

Education:

• Bachelor's degree/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Institutional Sales

------------------------------------------------------

Job Family:

Investor Sales

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.