Support Specialist, Workforce

Posted:
7/31/2026, 8:48:19 AM

Location(s):
Famagusta, Northern Cyprus ⋅ Austin, Texas, United States ⋅ Akron, Ohio, United States ⋅ California, United States ⋅ Ohio, United States ⋅ San Francisco, California, United States ⋅ Irvine, California, United States ⋅ Texas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Pay:
$24–$34/hr

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

SUMMARY 

The Support Specialist, Workforce is responsible for supporting R365 Payroll clients and delivering a high-quality support experience. This role works closely with internal teams including Development, Engineering, ACH, and other cross-functional partners to resolve issues, communicate effectively, and ensure clients receive timely and accurate support. A successful applicant will have a proven track record of combining payroll and technical knowledge with excellent written and verbal communication skills, strong attention to detail, and the ability to stay organized while managing multiple tasks and priorities simultaneously. The combination of technical know-how, initiative, and a commitment to seeing issues through to resolution will be critical to success. 

Internal Employees - R365 is committed to growing talent from within.  If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement.  Reach out to your People Business Partner if you have questions.
 

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

Restaurant365

Website: http://restaurant365.com/

Headquarter Location: Irvine, California, United States

Employee Count: 251-500

Year Founded: 2011

IPO Status: Private

Last Funding Type: Private Equity

Industries: Accounting ⋅ Productivity Tools ⋅ Restaurants ⋅ SaaS ⋅ Software

Visa Sponsorship: Sponsors work visas