Join Our Team as a ServiceNow Lead Developer with Case Management Consulting!
This role requires an active TS/SCI clearance (with the ability to obtain a CI poly)
This position requires frequent travel to Los Angelos, CA.
We are hiring a ServiceNow Lead Developer to oversee our ServiceNow innovations, basic configurations, and technical expertise. In this role, you will support our NGA clients. The ideal candidate should be organized, self-motivated, and capable of working independently or collaboratively in a team. Adaptability to changing priorities is essential. We are looking for someone with a solution-oriented mindset who is enthusiastic about technology, committed to delivering excellent customer service, and can perform well under pressure.
Responsibilities:
Required Skills and Experience:
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An active TS/SCI clearance (with the ability to obtain a CI poly)
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3+ years of relevant experience implementing, configuring, and customizing ServiceNow.
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At least 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.).
- Demonstrated expertise in at least two SNOW modules (e.g., ITSM, CSM, SecOps, etc.)
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Expertise in web development (HTML, CSS, JavaScript)
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Directory service integration experience (Active Directory, LDAP, etc.).
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Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Script.
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Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
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Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog).
- Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
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Robust analysis, problem-solving, and decision-making skills
Desired Skills and Experience:
Certifications:
- ServiceNow System Administrator
- ServiceNow Fundamentals
- ServiceNow Implementation Methodology Fundamentals
- ServiceNow Platform Implementation
- Application Developer
- ITAM all modules
- ITSM all modules through to ITSM Professional
- ITBM module focusing on CMDB and Vendor Portfolio Management
- ITOM module, focusing on Discovery and cloud management
CASE Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.