At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

Responsible for supporting a team of seasoned professionals that close acceptance gaps for large and complex merchants that currently do not accept Discover.  Responsible for leading, developing, and specializing in top tier merchant relationships and debit activities. Mentors team members to enable merchants that do not accept the company's network. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.  Some travel is required.

Responsibilities 

• Develops, supports, and strategizes solutions to drive effectiveness and efficiency.

• Develop, track and successfully complete critical projects for the team and regularly report progress to the team supervisor.

• Accurate expense management and forecasting.  Support team events; Support team training.

• Contribute to the strategic enhancement of Salesforce as a key tool for team.  Serve as key team liaison for Salesforce efforts.

• Develop and deliver impactful executive level reporting, scorecards and presentations. 

• Hold regular one on one meetings with supported team members to discuss approaches to help close acceptance gaps, manage blockers, etc.

• Manages merchant debit communications.

Minimum Qualifications 

At a minimum, here’s what we need from you: 

• H.S. Diploma or GED 

• 4+ years of experience in financial services, payments, sales, communications, marketing, project management, or related field 

Preferred Qualifications 

If we had our say, we’d also look for: 

• Bachelor's Degree in Engineering, Information Technology, Business, Marketing, Psychology, Finance, or related field 

• 6+ years of experience in financial services, payments, sales, communications, marketing, project management, or related field 

• Must have a positive and proactive approach to solving difficult problems.

• Must be able to communicate concisely and effectively in a fast-paced environment.

• Strong presentation skills (Executive presence) for in person presentations

• Strong background in formal project management.

• Strong skills in making enhancements to Salesforce tool.