Main Purpose:

Reporting to the Global Head of Social Responsibility, the Social Responsibility Manager supports the development of Trafigura’s social responsibility strategy across own operations and Value Chain.
They own and support the implementation of Trafigura’s community management system (Policy, Standards, tools etc), ensuring the company understands the opportunities and risks to local communities impacted by its operations and is actively managing/engaging with Communities.
They also support the development of CSR programs, assess their effectiveness, and engage employees and build relationships with community partners and stakeholders.

Knowledge Skills and Abilities, Key Responsibilities:

Knowledge, Skills and Abilities

• Degree-level education in a relevant field (e.g., sustainability, social sciences, or related fields)

• Prior experience in sustainability, social performance, or community relations, preferably in operational facilities

• Excellent written and verbal communication skills in English; proficiency in an additional language (Chinese, French, or Spanish) is preferred

• Strong attention to detail and organizational skills

• Systems-focused approach

• Excellent interpersonal and stakeholder management abilities

Key Responsibilities:

Group engagement and strategy development:

• Support Trafigura’s strategy and decision making as it pertains to social responsibility, both at Group-owned asset level and across the value chain. 

• Contribute to the organisation's strategic planning processes by providing insights and recommendations based on experience and stakeholder engagement activities and feedback.

Capacity building:

• Collaborating with Trafigura Group companies and their local communities to identify and support capacity-building initiatives, such as training programmes, skill development, and employment opportunities.

Stakeholder engagement:

• In support of Group companies, identifying and engaging with key stakeholders, such as community leaders, local authorities, non-governmental organizations (NGOs), and community members, to understand their concerns, interests, and expectations and to foster open communication, transparency, and trust.

Collaboration and partnership:

• Fostering collaboration and partnerships with relevant inter-governmental organisations and government agencies, NGOs, and others to address systemic community-related issues and promote sustainable development.

Impact assessment:

• Conducting assessments to identify and mitigate potential social, environmental, and economic impacts of the organisation's operations on local communities.

Grievance management:

• Establishing and supporting the management of grievance mechanisms to address community concerns and complaints effectively and transparently.

Regulatory requirements:

• Ensuring that the organisation's community engagement activities comply with relevant local, national, and international regulations, standards, and best practices.

Reporting and communication:

• Preparing regular reports and updates on community engagement activities, challenges, and achievements, and communicating these to relevant stakeholders within the organisation.

Management systems:

• Maintaining and developing management systems, processes and tools to uphold and enhance Trafigura’s social responsibility programme.

Cultural awareness and sensitivity:

• Demonstrating cultural awareness and sensitivity when engaging with diverse communities, respecting local customs, traditions, and values.

Key Relationships and Department Overview:

Key Relationships

Internal:

• CHESS personnel

• Trafigura Group divisions and subsidiaries

• Commercial and Operations teams

• Legal department

• Corporate Affairs department

• Trafigura Foundation

External:

• Expert consultants and agencies

• Inter-governmental organisations

• Government agencies

• Non-governmental organisations

Reporting Structure       

Reports to Global Head of Social Responsibility

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.