Finance Operations Lead

Posted:
4/16/2026, 11:15:37 PM

Location(s):
New York, United States ⋅ New York, New York, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Workplace Type:
Remote

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:
 
Netomi is looking for a Finance Operations leader to own the day-to-day machinery that turns contracts into invoices, invoices into cash, and policies into disciplined execution. This role sits at the intersection of finance, operations, systems, and customer execution.

The right candidate is process-oriented, highly organized, and comfortable building structure where structure does not yet exist. They will step into an environment with an existing finance generalist and will be expected to establish clear ownership boundaries, absorb and uplevel that function over time, and build a team that operates with consistency and minimal firefighting.

This person should be equally comfortable troubleshooting a billing edge case, tightening an approval workflow, and implementing automation that reduces manual work.

Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Netomi

Website: http://netomi.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 51-100

Year Founded: 2015

IPO Status: Private

Last Funding Type: Series B

Industries: Artificial Intelligence (AI) ⋅ Customer Service ⋅ Digital Marketing ⋅ Enterprise Software ⋅ Machine Learning ⋅ SaaS ⋅ Software