Customer Experience Assistant

Posted:
10/16/2024, 8:40:38 AM

Location(s):
Appleton, Wisconsin, United States ⋅ South Dakota, United States ⋅ Wisconsin, United States ⋅ Idaho, United States ⋅ Eden Prairie, Minnesota, United States ⋅ Minnesota, United States ⋅ Lake Norden, South Dakota, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Job Type:

Regular

Invest in you, Join Agropur. We dairy you! 

 

Text key word “Agropur” to 608-564-5884 and then text JR26311 to apply today!  

 

How Agropur invests in YOU:  

  • Competitive and comprehensive compensation and benefits package focusing on your physical, financial, and emotional health to include the following perks as well as the standard benefit offerings: 

  • Medical, Dental, Vision, Life, Short and Long-term Disability Insurance   

  • 401(k) with up to 7% company contributions  

  • 3 Weeks PTO  

  • Paid holidays and 2 floating holidays 

  • Paid parental leave  

  • Advancement Opportunities  

  • Healthy work/life balance  

 

What’s involved in this role: 

We are looking for a Customer Service Assistant at either of our Appleton, WI, Jerome, ID, or Lake Norden, SD locations. 

 

  • Generate, review, and validate weekly reports.

  • Responsible for following protocol ensuring digital documentation is captured and supporting sales related workflows.

  • Respond to customer questions regarding orders and documents.

  • starting at $21.99/hour

  • Monday-Friday, 8am-5pm

 

What you need to join our team:  

  • Minimum one (1) year of customer service experience in a professional office environment required. 

  • High School Diploma or equivalent required.

  • Demonstrate excellent organizational skills, ability to clearly establish priorities and meet deadlines.

  • Communicate effectively in English both verbally and in writing with colleagues and individuals inside and outside the organization.

  • Demonstrate attention to detail and accuracy in work.

  • Basic computer skills with Microsoft Excel, Power Point, Word, Outlook and field-specific software.

  • Equivalent combination of education and/or experience may be considered. 

Where you’ll be working: 

  •  Agropur’s US operations produce 1 billion pounds of quality, award-winning cheese each year. We create more than 20 different varieties, and provide whey protein and dry ingredients which are by-products of the cheesemaking process. As one of the world’s largest dairy producers, Agropur partners with some of the most recognizable food, beverage and nutrition brands to help feed the world. Better Dairy. Better World. Agropurus.com 

 

We dairy you! JOIN AGROPUR. 

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Agropur welcomes people from all backgrounds and walks of life. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will therefore work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.