Posted:
10/21/2025, 1:43:47 AM
Location(s):
Cleveland, Ohio, United States ⋅ Ohio, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Medical, Clinical & Veterinary
Workplace Type:
Hybrid
Join Our Cerebrovascular Center
Become part of a leading multidisciplinary team dedicated to the comprehensive care of patients with cerebrovascular conditions. Our team includes stroke and interventional neurologists, neurosurgeons, neuroradiologists, neurointensivists, and rehabilitation specialists, all working together to provide expert management of a wide range of brain blood vessel disorders — including stroke, brain aneurysms, arteriovenous malformations, and more.
Department Workleader
As the Department Workleader, you will serve as a supportive, knowledgeable, and dependable resource for your team. In this role, you’ll take the lead on a variety of essential tasks that support high-quality patient care, team cohesion, efficient workflow, and effective training of staff. Your contributions are vital in ensuring that patients, families, and visitors receive the best possible experience throughout their time with us.
This is a full-time, onsite position with hours from 8:00 AM to 5:00 PM, Monday through Friday. No weekends or holidays required.
After 90 days of employment, employees may be eligible for a hybrid schedule (3 days in-office, 2 days remote) based on performance and management approval.
A caregiver who excels in this role will:
Serve as the work leader and perform various duties to support the department.
Provides administrative support in an overseas medical setting, assisting with CV calls, on-base faxes, forms, medication refills, and documentation in EPIC.
Collaborates closely with APPs, nurses, PSS staff, and schedulers to ensure seamless patient care coordination.
Manages paperwork, phone communication, physician calendars, appointment updates, supporting efficient clinic operations and physician workflow.
Coordinate resources for daily assignments and coordinate work schedules.
Distribute work to maintain departmental workflow and desk coverage.
Supervise the department function and resources in the absences of the manager.
Participate on project teams to build competency around specific department tools and methods for organizational performance improvement.
Conduct quality monitoring by providing training, recommending improved processes and maintaining documented processes and procedures.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED and three years of experience coordinating multiple tasks
OR Associate’s Degree and two years of experience
OR Bachelor’s Degree and one year of experience
Preferred qualifications for the ideal future caregiver include:
Leadership experience or experience providing work direction
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations, ability to move up to 20 pounds
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit