We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Manager, Creative Operations, is a strategic and operational leader responsible for managing the end-to-end workflow of creative projects across marketing and brand teams. This role oversees project intake, resource planning, traffic management, and process optimization to ensure the efficient delivery of high-quality creative work. As the central hub between creative, marketing, and cross-functional stakeholders, the Manager drives collaboration, accountability, and operational excellence to support business and brand goals.

This individual plays a key leadership role in building scalable systems, managing creative bandwidth, and fostering a high-performing creative production environment.

How You'll Shine:

• Owns the development and optimization of creative workflows, timelines, and schedules across departments. Ensures appropriate resourcing and project prioritization to meet deadlines and brand standards. Leads production planning and resource allocation across creative disciplines.
• Manages the intake and scoping of creative requests, ensures briefs meet quality standards, and routes work appropriately through project management systems (e.g., Jira, Robohead, Workfront). Owns project tracking and job assignments across in-house and freelance teams.
• Serves as the point of escalation for traffic and resourcing issues. Facilitates cross-functional alignment between marketing, creative, digital, and production teams. Provides mentorship to coordinators or junior project team members.
• Leads reporting on project status, team bandwidth, and key performance indicators (KPIs) related to creative throughput and efficiency. Develops dashboards or reports for leadership visibility.
• Owns the planning and facilitation of creative workflow meetings including kickoffs, standups, and reviews. Sets agendas, drives alignment, and ensures follow-through on action items.
• Identifies and implements improvements to systems, workflows, and tooling to enhance efficiency, quality, and scale. Champions best practices and standard operating procedures (SOPs).

What You'll Bring:

• Bachelor’s degree in marketing, Communications, Design Management, or related field preferred; equivalent experience accepted.
• Proven ability to manage large-scale creative workflows across digital, print, and multimedia channels.
• Strong leadership, organizational, and time-management skills.
• Excellent verbal and written communication, with confidence in cross-functional collaboration.
• Experience managing project portfolios and resource planning across multiple campaigns or product lines.
• Deep experience with project management platforms (e.g., Jira, Workfront, Robohead, Asana, Wrike)
• Proficient in Microsoft Office (Excel, Outlook, PowerPoint); familiarity with Figma or Adobe Creative Suite a plus.
• 5+ years of experience in project management demonstrating strong understanding of project management best practices.
• 2+ years in a creative operations, traffic, or project coordination role within a creative studio, agency, or in-house brand team.
• Familiarity with creative workflows, design/production timelines, and cross-functional collaboration.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.