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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Note: By applying to the Solution Engineer posting, recruiters and hiring managers across the organisation hiring Solution Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

What is a Solution Consultant?
Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer”, our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team for the Services industry. We are deeply passionate about customer success, our technology, solutions, and our business. We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing big deals, and extending the platform.

We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship, and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun!

Your role as Solution Consultant for the Telecommunications industry
The Solution Consulting team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into. In this case, we’re looking for someone to support the telecommunication industry team. This position is a Global Presales Role to support one of our most strategic telecommunications customers.

We’re looking for a presales colleague preferably from the software industry and/or with telecommunication consulting/customer background to support our Pre-Sales team. This role specifically is to support as a Pre-Seller for our telecommunications customers.

This role is perfect for someone who likes to work with people, is able to think strategically, interested in technology / digitalisation, interested in continuous learning, and has an understanding of what challenges the Telecommunication industry is facing today.

A typical day of a Solution Consultant consists of the following:

• Liaise with your sales counterpart “on eye level” to develop new/existing business or account strategy.
• Lead discovery sessions with your customers to understand/identify industry challenges as a basis to build an innovative solution in a digitalized world.
• Clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives.
• Create memorable positive experiences for your customers, using emotional intelligence, storytelling, immersive demo techniques, etc.
• Leverage your technicals skills to build innovative art of the possible demo solutions and establish a trusted relationship with the technical collaborators on the customer side.
• Orchestrate an extended Solution Consulting team while building e.g. Multi-Cloud solutions for the customer.
• Represent Salesforce during Marketing or Partner Events with the specific Consultant knowledge (e.g. Industry demos, industry-specific discussions/use cases).
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Understanding of the unique business requirements of the telecommunication industry trends and “language”.
• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Curious Mindset: Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Fluency in English and German

Diversity & Inclusion:
Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.

Benefits & Perks:
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.