At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Head of Operations, Pricing and Monetization 

About eBay

 

Looking for a company that inspires passion, courage and imagination, where you can be part of the team sculpting the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re passionate about joining a purpose driven community that is dedicated to creating an ambitious & rewarding environment with a work culture that’s been genuinely committed to diversity & inclusion since its founding more than 20 years ago, join eBay – A company you can be proud to be a part of! Here, you can just be yourself, do your best work, and have an important impact on people across the globe.

 

eBay Inc (NASDAQ: EBAY) is a global commerce leader including the Marketplace, and Classifieds platforms. Founded in 1995 in San Jose, California, eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection.

 

The vision for eBay is to become the trusted, ubiquitous platform for global commerce, built by the best technology team in the industry, powering compelling multi-screen experiences, core marketplace capabilities, powerful insights, and the next generation commerce ecosystem. eBay delivers a personalized shopping experience and seamless access to inventory from down the street and around the world. With over 170 million active buyers, 300+million app downloads, and more than a Billion listings at any given time, we are one of the world’s largest online marketplaces, connecting people with the things they love virtually anytime, anywhere.

 

Role Overview

 

The Monetisation team is responsible for maximising long-term value creation for the company across buyers, sellers and partners. As Head of Pricing and Monetization, you will be an integral part of this team and will work on some of the largest and most complex elements of eBay’s business strategy, contributing to its financial performance (top and bottom line) and defining the relationships eBay has with its customers and partners representing the firm’s largest source of competitive advantage.

 

This role will report into the Director, Global Markets Special Pricing and Promotions, and will support the team in leading global pricing operations via multiple pricing tools, establishing policies and processes, while working closely with finance and seller management teams. You will need to operate cross-functionally in the day-to-day workings of eBay's global business to execute cross-market initiatives.

You will also be responsible for coordinating with several teams managing sellers (Business sellers and Consumer sellers) and buyers experiences to ensure special pricing and promotions are aligned with the business strategy and drive incremental business for eBay. You will have to coordinate with legal, marketing, customer service, product and analytics teams to ensure successful delivery of key initiatives.

 

Key Job Responsibilities

• Work on designing, improving and implementing processes for operationalising special pricing and promotions

• Drive the change management process across partner teams to ensure adoption of new processes

• Ensure timely and error free execution of special pricing and promotions

• Manage stakeholders and drive project execution: liaise with the relevant leads in seller management teams on key data insights to drive decision, and support and execution

• Prioritize and scope opportunities to drive product enhancements

• Define business objectives and measure progress in achieving results; demonstrate strong dedication towards goals and driving sophisticated projects focused on seller success, platform economics, customer experience, and long-term success

Who You Are - A Proven Leader Who:

• Encourages a high performing team, delivering experiences at eBay’s scale

• Sets aggressive personal and team goals

• Builds and sustains strong partnerships

• Communicates clearly, effectively, and proactively,

• Takes ownership and delivers results

• Leverages data effectively

• Quickly and proactively resolves issues

• Is a strategic thought leader

• Has a proven track record leading multiple priorities simultaneously with minimum guidance

• Acts with integrity

• Is comfortable presenting to partners and stakeholders across the organization

• Brings experience with online and marketplace retail environments

Minimum Qualifications

• 7+ years of relevant ecommerce or relevant industry leadership experience

• 5+ years of quantitative pricing experience

• Proven experience in building pricing systems, tools, and processes

• Strong analytical skills – expert in statistical analysis, A/B testing and financial modeling

• Prior experience developing pricing in marketplace, retail, or software-as-a-service businesses

• Experience synthesizing large data sets in analytics related tools (e.g., Excel, SQL, R, SAS or equivalent)

• Prior experience leading and building teams

• Creative problem-solving skills

Additional Details

The base pay range for this position is expected in the range below:

C$142,000 - C$189,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.