Program Manager, Community Partnerships

Posted:
9/16/2024, 3:56:39 AM

Location(s):
Virginia, United States ⋅ Richmond, Virginia, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Remote

The Program Manager, Community Partnerships is responsible for designing and operationalizing VCU Health System’s (VCUHS) safety net strategy. The position seeks to establish an integrated safety net ecosystem with Federally Qualified Health Centers (FQHC) and Free Clinics and organizations that address health related social needs that strengthens safety net provider and community agency capacity, enhancing accessibility to care. The position partners with VCUHS department leaders, health payers, and community-based organizations to build and deploy care models that support shared quality goals and innovative payment mechanisms.

Essential Job Statements

Leads all aspects of the development, implementation, evaluation, and sustainability of VCUHS’s safety net strategy. 

Builds healthcare partnership models with safety net partners that support VCUHS clinical strategies, shared quality goals and innovative payment mechanisms.  

Partners with VCUHS transformation office and department leaders to design workflows and processes that maximize patient’s access to care.

Partners with VCU schools to develop academic/safety net partnerships that support education and training for VCU students and trainees and expands access to care for patients. 

Identifies evidence-based strategies and best practices for the deployment of care models and financing mechanisms between health systems, health providers, community-based organizations, and health payers. 

 

Explores value-based partnership models with safety net and community-based organizations and supports VCU Heath’s Managed Care team with implementation.

Manages onboarding and growth of safety net partners across VCUHS’s service areas.

Develops and leads process for outcome tracking, impact reporting, and continuous process improvement.

Reviews and reports on national and local trends in health policy and community investments related to the healthcare safety net.

Builds and maintains strong community relationships. 

Supports vision and goals of VCU Health Quest 2028 Strategic Plan to Advance Health Equity.

 Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit.   Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.  Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older) 

Employment Qualifications 

Required Education: Bachelors degree in Public Health, Health Administration, Health Policy or related field 

Preferred Education: Master’s degree in Public Health, Health Administration, Health Policy, or related field 

Licensing/ Certification

Licensure/Certification Required: N/A

Licensure/Certification Preferred: PMP (Professional Project Manager) certification 

Minimum Qualifications 

 Years and Type of Required Experience: 5+ years of project management or leadership experience in healthcare field requiring partnering with business stakeholders, project sponsors, department heads, community-based organizations, and/or other social service. Experience in managing cross-functional projects including planning and organizing work to achieve project and organizational objectives. Strong project management and/or strategic planning experience in highly matrixed healthcare organizations. Experience developing and leading community health improvement initiatives that address health disparitiesExperience working with community-based organizations and diverse populations.  

Other Knowledge, Skills and Abilities Required: Knowledge of Federally Qualified Health Clinics (FQHC) and Free Clinics and the services they provide to historically marginalized populations. Working knowledge of federal, state, and local policies related to safety net funding and payment mechanisms. Excellent oral and written communication skills. Data collection and analytics of patient data. Ability to work effectively with a wide range of internal and external stakeholders. Ability to manage multiple, complex projects, think strategically, and exercise independent judgement.  

Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 

Other Knowledge, Skills and Abilities Preferred: Knowledge and/or experience in value-based contracting.  

Working Conditions: Periods of high stress and fluctuating workloads may occur.  General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. Long-distance or air travel as needed- not to exceed 10% travel. Prolonged periods of working alone. Other: This is a remote position with touchdown office space available as needed​.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. 

Physical Requirements 

Physical Demands: Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Crawling, Climbing, Balance, Bending 

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards  

Physical Requirements: Manual dexterity (eye/hand coordination), Finger Dexterity   

Hazards: N/A 

Mental/Sensory – Emotional   

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly,

Reading, Logical Thinking 

Emotional: Fast-paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change 

 

The Program Manager, Community Partnerships is responsible for designing and operationalizing VCU Health System’s (VCUHS) safety net strategy. The position seeks to establish an integrated safety net ecosystem with Federally Qualified Health Centers (FQHC) and Free Clinics and organizations that address health related social needs that strengthens safety net provider and community agency capacity, enhancing accessibility to care. The position partners with VCUHS department leaders, health payers, and community-based organizations to build and deploy care models that support shared quality goals and innovative payment mechanisms.

Leads all aspects of the development, implementation, evaluation, and sustainability of VCUHS’s safety net strategy

Builds healthcare partnership models with safety net partners that support VCUHS clinical strategies, shared quality goals and innovative payment mechanisms

Partners with VCUHS transformation office and department leaders to design workflows and processes that maximize patient’s access to care

Partners with VCU schools to develop academic/safety net partnerships that support education and training for VCU students and trainees and expands access to care for patients

Identifies evidence-based strategies and best practices for the deployment of care models and financing mechanisms between health systems, health providers, community-based organizations, and health payers.

Explores value-based partnership models with safety net and community-based organizations and supports VCU Heath’s Managed Care team with implementation

Manages onboarding and growth of safety net partners across VCUHS’s service areas

Develops and leads process for outcome tracking, impact reporting, and continuous process improvement

Reviews and reports on national and local trends in health policy and community investments related to the healthcare safety net

Builds and maintains strong community relationships

Supports vision and goals of VCU Health Quest 2028 Strategic Plan to Advance Health Equity

Required Education:

Bachelor’s degree in Public Health, Health Administration, Health Policy or related field

Preferred Education:

Master’s degree in Public Health, Health Administration, Health Policy, or related field

Licensure/Certification Required:

None

Licensure/Certification Preferred:

PMP (Professional Project Manager) certification

Years and Type of Required Experience

5+ years of project management or leadership experience in healthcare field requiring partnering with business stakeholders, project sponsors, department heads, community-based organizations, and/or other social service. Experience in managing cross-functional projects including planning and organizing work to achieve project and organizational objectives. Strong project management and/or strategic planning experience in highly matrixed healthcare organizations. Experience developing and leading community health improvement initiatives that address health disparities.  Experience working with community-based organizations and diverse populations.

Other Knowledge, Skills and Abilities Required:

Knowledge of Federally Qualified Health Clinics (FQHC) and Free Clinics and the services they provide to historically marginalized populations. Working knowledge of federal, state, and local policies related to safety net funding and payment mechanisms. Excellent oral and written communication skills. Data collection and analytics of patient data. Ability to work effectively with a wide range of internal and external stakeholders. Ability to manage multiple, complex projects, think strategically, and exercise independent judgement.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Knowledge and/or experience in value-based contracting

Workday Day (United States of America)

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.