Posted:
9/9/2024, 9:45:01 PM
Location(s):
Austin, Texas, United States ⋅ Texas, United States
Experience Level(s):
Mid Level
Field(s):
IT & Security
Workplace Type:
On-site
This role is opening up as we’re looking to gain someone curious about Miro from a technical perspective. At Miro, we’re a diverse team that takes pride in offering our customers a product, experience, and support. This person will be working with the entire global support org. gaining skills in troubleshooting, technical expertise, problem-solving, and effective communication by phone, chat, and tickets.
Our Technical Support Engineers are a mix of technical mentor, problem solver, and peer collaborator. This person must be someone who is able to handle complex scenarios, come join the Miro Support team!
The teams that could add value to this team are Sales, Success, Marketing, etc. The reason is that this teams all know a bit about customers and could offer expertise and cross-collaboration!
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Website: https://miro.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 1001-5000
Year Founded: 2011
IPO Status: Private
Last Funding Type: Series C
Industries: B2B ⋅ Enterprise Applications ⋅ Enterprise Software ⋅ Product Management ⋅ UX Design