Posted:
12/4/2024, 8:32:05 AM
Location(s):
Indiana, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Job Description:
As a Customer Care Specialist, you will be responsible for securing new recurring revenue from residential prospects and securing new incremental revenue from existing customers by pro-actively communicating with the prospect or customer through in person visits.
What you will do to contribute to the company's success
Qualifications
A minimum of one year of proven sales experience; or 2 years of college; or equivalent combination of sales experience and college education
Stable work history
Must have a valid driver's license, reliable transportation/vehicle where applicable and automobile insurance as required by Hargray
Maintain proper appearance/attitude at all times to represent Hargray in the community
Must have basic mathematical and computer skills
Must be able to work in adverse weather conditions, walk for extensive periods of time, and lift up to 50 pounds
Must be able to work evening and weekend requirements
Proficient time management skills and ability to prioritize
Must demonstrate strong written and verbal communication skills
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We’re an Award-Winning Organization!
Forbes’ “America’s Best Midsized Employers” 2021-2023
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Website: https://sparklight.com/
Headquarter Location: Phoenix, Arizona, United States
Employee Count: 1001-5000
Year Founded: 1986
IPO Status: Private
Industries: Internet ⋅ Telecommunications ⋅ Wireless