Sales Support Representative - Southern Cone

Posted:
11/8/2024, 5:39:40 AM

Location(s):
São Paulo, Brazil

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

Pay:
$117/hr or $243,360 total comp

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. 
Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

**This is not a sales commissioned role**

We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their career. Selected candidates will have a strong work ethic and enthusiasm who demonstrates initiative and professionalism.  
Drives productivity back to field through close customer/partner relationships to increase revenue through managing pipeline, forecasts, generating quotes, Discount Approval’s/ Pricing Strategies, and being available for customers, partners, distributors and Extreme field when needed. 
Position Responsibilities:
·         Serve as the central point of contact for the assigned territory and assist the field sales staff in attaining their monthly/quarterly/annual quota.
·         Create quotes and configurations for customers and partners as well as facilitate any special pricing requests/deal registration requests.
·         Cultivate customer relationships and uncover additional projects.
·         Directly manage customer/partner opportunities through close.
·         Act as a liaison with all departments to assist in closing deals quickly and make Extreme Networks easy to do business with for both our customers and trusted business partners.
·         Facilitate in the delivery of sales campaigns and promotions for the defined territory.
·         CRM administration in support of Extreme Networks field sales organization.
·         Perform other operational and administrative duties in line with the strategic regional directives.
·         Assist in managing SFDC Forecasts/Clari Forecasting
Requirements:
·         Business experience preferably in a Customer Support / Sales Support role.
·         Strong organizational and administrative skills required.
·         Experienced knowledge of MS Office suite.
·         Ability to work well in a fast paced, team environment.
·         Knowledge of Extreme Networks technologies is advantageous.
·         Strong communications skills.
·         Possess energetic and enthusiastic demeanor.
·         Discipline to manage time across multiple simultaneous tasks.
·         Experience with CRM / SalesForce.com helpful.
Fluent in English and Portuguese or Spanish required.
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

Extreme Networks

Website: http://www.extremenetworks.com/

Headquarter Location: San Jose, California, United States

Employee Count: 1001-5000

Year Founded: 1996

IPO Status: Public

Last Funding Type: Series B

Industries: Communication Hardware ⋅ Computer ⋅ Information Technology ⋅ Internet of Things ⋅ Network Hardware