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**Join UMC Physicians: Where Employee Satisfaction Soars at 98%!**

Title: Manager Physician Practice

Discover a workplace that values your contributions, fosters your growth, and celebrates your success. At UMC Physicians, we prioritize our employees' well-being, development, and satisfaction, achieving a remarkable 98% employee satisfaction rate. Join our team, and experience the difference of working with a dedicated, passionate, and satisfied group of professionals.

As a Manager Physician Practice, you will be responsible for supervising, overseeing, leading, managing, and motivating members of the clinical and clerical office team to ensure a positive experience for the patient. If you are an ambitious person who enjoys a fast-paced customer service environment filled with challenges and opportunities, you have come to the right place. We offer:

• Great benefits
• Exciting opportunities
• Friendly and supportive work environment
• Stability

Availability Requirements:
• Ability to work 40 hours per week
• 8-5 Monday – Friday

Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision: To be the best place to work and the best place to receive healthcare.

Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include:
• Paid Time Off
• Sick Pay
• Medical, Dental and Vision Insurance
• Employer Paid Group Life and Voluntary Life Insurance
• Short Term Disability Insurance
• Long Term Disability (after 2 years of employment)
• Critical Illness, Accident and Cancer Insurance
• Health Care and Dependent Care Spending Accounts
• 401K Retirement Plan with Company Match
• Employee Assistance Program
Note: Some benefits require an employee contribution to participate.

Essential Job Functions
• Manages, coaches and leads a team of employees
• Possesses excellent organizational and time-management skills
• Provides encouragement to team members, including communicating team
goals and deadlines to team members
• Motivates team members and assesses performance. Identifies areas for
new training and skills checks
• Conducts team meetings to update members on best practices and
continuing expectations
• In-depth knowledge of performance metrics to provide assistance to
management and keeps them updated on team performance
• Generates and shares comprehensive and detailed reports about team
performance, mission-related objectives and deadlines
• Provides quality customer service, including interacting with patients,
answering patient inquiries, and effectively handling customer complaints
• Ability to demonstrate the behavior desired from the rest of the healthcare
team
• Ability to prioritize and manage time effectively and resolve challenges
quickly
• Ability to critically think and delegate effectively
• Ability to conduct business in a professional manner with exemplary
customer service skills
• Ability to be empathetic with patients and maintain confidentiality
• Ability to learn quickly and adapt to change

Knowledge, Skills, Abilities
• Demonstrate UMCP’s culture of being “The Best Place to Work and The
Best Place to Receive Healthcare” through excellent customer service and
leadership skills
• Service-oriented people with a commitment towards our common goal of
patient satisfaction
• High level of integrity with a confident work ethic
• Excellent oral and written communication skills; bilingual is a plus
• High School diploma or equivalent required

Preferred qualifications
• Previous experience in a general office capacity
• Previous Experience in a clinic setting
• Business Management degree or relevant industry field
• Knowledge of billing and coding procedures


Environmental Conditions
Well-heated and ventilated building. Normal office environment. Fast paced, professional environment.

Physical Requirements
Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordinator and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be able to transact business in person or on the telephone.

Limitations and disclaimer
The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

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UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.​*