Senior Manager, Services Delivery

Posted:
10/30/2025, 6:33:07 PM

Location(s):
Maharashtra, India ⋅ Pune, Maharashtra, India

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Who we are
 
Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.
 
Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.

Job Snapshot
 
The Senior Delivery Manager, Services leads the program management and delivery discipline across Mindtickle’s services portfolio, ensuring smooth, high-quality, aligned implementations and adopting a customer-first mindset. This leader will oversee a team of Senior Project Managers / Project Managers and also be directly accountable for a select set of strategic & enterprise accounts. The role emphasizes collaborative execution (working hand-in-hand with solution owners, advisors, technical leads) rather than dictating outputs via process alone.
 
This person must be process disciplined yet flexible, customer-centric, and able to orchestrate cross-functional teams toward shared outcomes. They should be capable of rolling up their sleeves and managing complex programs themselves when needed.
 
Our culture & accolades
 
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.
 
Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.
 
Mindtickle is proud to be an Equal Opportunity Employer.
 
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
 
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Mindtickle

Website: https://www.mindtickle.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 501-1000

Year Founded: 2011

IPO Status: Private

Last Funding Type: Series E

Industries: Enterprise Software ⋅ SaaS ⋅ Sales Automation ⋅ Training