Work Location:
Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
The Vice President, Wealth Platform Technology Lead leads the development, execution and delivery of end-to-end technology solutions or services within a platform, product or project. She/he is responsible for end-to-end solution design, management of technology issue escalation and resolution process, as well as stakeholder management.
Reporting to the SVP & Head of the Wealth Management Platform, this leader collaborates with product group tech leads to effectively communicate technology decisions and drive business results, ensuring alignment with the organization's target operating model, technology roadmap and approach, and enterprise architecture/technologies. The individual will leverage their deep expertise and experience in optimizing the product and delivery processes to ensure maximized value for the organization.
Individual
Based on the capability roadmap, this entails ensuring the end-to-end solution design and technical solutions to be in place, managing technology issue escalations and resolutions, continuously assessing methods and feedback, and aligning stakeholders.
She/he will provide leadership support to multiple product group technology leads and software engineers to ensure alignment across multiple product backlogs on technology delivery solutions. The individual will consider how to maximize value, assessing how the product or the delivery processes can be automated, optimized and improved on an ongoing basis.
Act as the single point of engagement for technology within a journey or platform, facilitating decisions with respect to technology delivery and potential options & risks which will have downstream impact on operational costs, solution resiliency and scalability.
Lead the creation and delivery of end to end technical solutions, and oversee/support multiple specialized and functional teams.
Participate in business planning discussion and define the technology delivery approach, including cross applications/teams integration, and/or release co-ordination
Look for opportunities to minimize any negative cost impact and reduce delivery/operational costs of technology
Own technology decisions and outcomes. Drive technology target state and roadmap-based technology investments while operating with agility and simplicity
Uncover business opportunities through innovation and improve quality and predictability of technology delivery
Drive key initiatives for technology options assessment, opportunity sizing, technology delivery setup & structure
Lead approach validation process for all technology strategic solutions or POCs
Identifying and hiring the engineering / technology talent required for the journey/platform to enable ongoing value delivery, or in the case of a project-based delivery model, they provide inputs into tech delivery leads and tech leads assigned to their project
Implement technology risk & control defined standards and strategies for the technology solutions being delivered
Shared
Provide technical support for escalated incidents to ensure they are resolved efficiently and communicate to business partners
Ensure the alignment of solution design to comply with enterprise standards and meet enterprise or segment strategic direction (e.g., target operating model, enterprise assets)
Engagement at concept level of the business initiative along with EPO
Cross-project alignment and interlocking of decision making
Self-learning and external reporting
Brand new product and software introduction
Strong partnership with FSSE and SRE roles at the product family level to ensure prioritization of technical debt, security and resiliency aspects
Shareholder:
Ensure programs, policies and practices meet business needs, comply with internal and external requirements
Ensures programs/initiatives related to security activities are well managed and administered; ensure the prompt and thorough resolution of issues
Monitor assigned functional area for productivity and efficiency, operating systems to continually improve delivery capability
Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
May develop and/or contribute to negotiations of third-party contracts/agreements
Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations
Follow and ensure employees are knowledgeable of and comply with Bank and industry codes of conduct
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team:
Responsible for management of the overall team(s) providing both leadership and guidance
Set targets and objectives for the team, and deliver results
Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
Foster an environment/culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
Drive change through positive reinforcement of milestones and successes
Create an environment where the team freely escalates business challenges
Create a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
Conduct formal performance reviews and provide on-going feedback; coach and develop employees and ensure performance management and development planning activities are undertaken and completed
Facilitate and foster practice community of interest and use of this practice across the technology organization.
Act as a brand ambassador for the bank, both internally and/or externally
Experience and/or Education
15+ preferred years of development and technology delivery experience with Agile delivery experience preferred
Extensive expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration
Expert knowledge of applications, systems, networks, innovation, design activities, best practices, business / organization, bank standards, regulatory and compliance standards
Expert technical skills and a strong understanding of the team's product; technology and issues
Provides leadership and guidance to several teams across the enterprise and solves complex cross-department issues
Participates in the development of business strategies
Works autonomously on highly complex project/ issues which are diverse in scope and/or multi-faceted and often provides leadership and direction to the team
Ensures solutions are consistent with organizational objectives
Utilize subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization
Undergraduate degree or technical certificate, graduate degree preferred
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement:
N/A.