Work Flexibility: Onsite
Associate Quality Manager – Post Market
Stryker is hiring an Associate Quality Manager in Flower Mound, TX. As part of the Endoscopy Quality team, customers and patients are at the heart of everything we do our Quality Leaders maintain our brand of high-quality products
Who we want
- Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity.
- Quality-focused team drivers. People who push their team to deliver the highest quality products and solutions in a timely manner.
- Effective communicators. People who regularly share relevant status updates and effectively articulate issues and recommendations to stakeholders and senior management.
What you will do
- Build a strong customer centric engineering team which resolves field issues and changes products to improve quality.
- Hires, trains, supervises, motivates, and develops Quality Engineering staff; manages schedules and workflow.
- Assigns duties and monitors quality of work; assures staff conforms to government regulations and organizational policies and procedures.
- Communicates frequently and effectively to Customers, Sales Representatives, Management and stakeholders.
- Coordinates with other managers and associates to identify critical success factors, develop measurement systems, and implement continuous process improvement methodologies.
- Responsible for improvement of metrics/KPIs for the subordinate Quality team
- Responsible for ensuring, tracking and reporting quality and reliability for released products.
- Responsible for reviewing engineering changes to products via internal change control system for product changes.
- Responsible for overseeing complaint handling, MDR-MDV reporting and product field action decisions.
- Reviews and evaluates processes and services to correct Quality System and product deficiencies and to subsequently formulate improvements.
- Serves as topical expert in applicable domestic and international regulations and standards e.g., QSR, 13485.
What you need
Required
- Bachelor’s Degree in Engineering, Science or related discipline.
- 6+ years of experience in Quality, Engineering, or regulated environment
Preferred
- Master’s degree
- Working knowledge and understanding of the basic principles, theories, concepts, and practices associated with establishing and maintaining a Quality Systems determined by regulations and standards.
- Quality Engineer Certification
- Prior personnel supervision/management.
- Experience in post market quality engineering / customer engineering or relevant field.
- Proven leadership and demonstrated proficiency in supervising and motivating subordinates.
- Strong problem-solving, analytical and organizational skills.
- Ability to collect, interpret, and/or analyze complex data and information.
Travel Percentage: 20%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.