Public Services – Consultant (Data & AI) 

Role Details 

• Skill/Industry Group: Public Services (PS) – Domain: Data & AI 

• Level: Consultant 

• Location: Costa Rica  

• Travel Requirement: 0–100% (as per client/project needs) 

Practice Overview – Public Service Industry 

The Public Service (PS) team is one of the industry programs within Accenture’s Capability Network, under Accenture Strategy & Consulting. Our practitioners bring the right blend of strategic and operational expertise to help clients solve their most critical challenges and deliver maximum stakeholder value. 

The Public Service industry group spans the following sub-sectors: 

• Border services 

• Cities, Transport & Infrastructure 

• Defense 

• Education 

• Non-profit 

• Post & Parcel 

• Public Health 

• Public Safety 

• Revenue 

• Social Services  

Principal Duties and Responsibilities 

As a Consultant in Data & AI, you will play a critical role in driving client engagements and delivering measurable outcomes. Consultants are expected to own and lead significant workstreams, bringing in-depth subject matter expertise in Data & AI. 

• Support data and AI strategy initiatives, analyzing client needs and translating them into solution designs 

• Assist in the design and deployment of AI models, including ML, NLP, and computer vision applications 

• Develop analytics dashboards and decision intelligence frameworks to support client operations 

• Manage data-related activities including integration, governance, and quality assessment 

• Contribute to adoption of data platforms aligned with public service objectives and regulatory requirements 

• Participate in solution implementation, including coding (Python, R), pipeline development, and AI/ML deployment 

• Collaborate with cross-functional delivery teams and engage stakeholders during workshops and reviews 

• Maintain awareness of emerging data and AI technologies and recommend integration opportunities 

• Deliver training sessions and documentation to support client adoption of solutions 

Qualifications 

• Bachelor’s degree in related field  

• Master’s degree/ MBA is an advantage but not mandatory   

Experience Requirements 

• 4–7 years of relevant experience, with a strong track record in the Data & AI domain 

• Strong understanding of global Data & AI trends, policies, and innovations 

• Hands-on experience in planning and delivering Data & AI programs is highly desirable 

Industry/Functional Skills (Preferred – Data & AI) 

• Strong exposure to global Public Service market trends, best practices, and transformation programs 

• Prior experience developing consulting assets, methodologies, points-of-view, research, or marketing collaterals in Public Services 

• Proficiency in Python, R, SQL, Power BI, and Excel 

• Experience with AI/ML frameworks including TensorFlow, PyTorch, and scikit-learn 

• Strong data analysis and visualization skills 

• Familiarity with project coordination, preferably in agile or consulting contexts. 

• Excellent written and verbal communication skills 

• Exposure to NDMO/DAMA frameworks is desirable 

Key Competencies and Skills 

• Strong leadership capabilities with ability to drive client results. 

• Skilled communicator, able to deliver client-ready presentations 

• Analytical thinker with ability to break down complex challenges 

• Team-oriented, collaborative, and adaptable to multicultural environments 

• Willingness to travel internationally for client assignments 

About Accenture 

Accenture is a leading global professional services company that helps businesses, governments, and other organizations build their digital core, optimize operations, and accelerate growth. With approximately 791,000 people serving clients in more than 120 countries, Accenture brings deep industry expertise together with capabilities across Strategy & Consulting, Technology, Operations, Industry X, and Song. Its global footprint spans offices and operations in 52 countries and 200+ cities, underpinned by a connected network of innovation hubs and a worldwide system of Advanced Technology and Intelligent Operations Centers that scale delivery across markets. Leveraging strong ecosystem partnerships—and leadership in cloud, data, and AI—Accenture delivers measurable value at speed and at scale.