Role Overview

We are seeking a Security Operations Manager for our new Mountain View office. This individual will oversee physical security operations, manage office functions, and serve as the front-line leader of the Physical Security Team. This role is integral in creating a safe and efficient work environment and will report directly to the Director of Physical Security and work closely with the Mountain View Site Director.

Responsibilities

Security Management

• Oversee & manage the workforce, ensuring all guards are equipped to carry out their duties effectively.
• Oversee the contract cleaning service ensuring all duties are performed and supplies are restocked
• Assign guards to posts and tasks, including escorting guests and vendors.
• Review guard logs and reports for accuracy and action items.
• Conduct and lead monthly safety inspections (Fire, AED/Trauma, Evacuation Chair).
• Serve as the evacuation leader, providing training and leading emergency responses as needed.
• Monitor and maintain CCTV systems and other physical security technology.
• Stand guard post when necessary and remain vigilant while multitasking.
• Inform the Director of Physical Security regularly on events and activities.

Office and Facility Management

• Maintain office and security inventory, ordering supplies and equipment as needed.
• Ensure kitchens and communal areas are clean, organized, and stocked with supplies, including coffee machines and snacks.
• Organize and support office meetings, activities, and employee engagement events.
• Complete daily site walks to identify and address facilities or cleaning concerns.
• Collaborate with property management, building engineers and cleaning services to resolve building-related issues.
• Lift and move up to 50 lbs for tasks such as rearranging furniture or setting up office equipment.
• Manage executive car services for company needs.
• Coordinate meeting / conference spaces both onsite for various departments.

Administrative Tasks

• Track and address tasks and issues through the Jira ticketing system.
• Manage vendor relationships and invoices.
• Prepare weekly reports summarizing updates and activities for leadership.
• Order company lunches, snacks, and employee swag.
• Monitor contractor and employee badge entry into the office.

Other Duties

• Participate in weekly meetings with leadership and teams.
• Be willing to travel for occasional company events.
• Perform additional duties as assigned to support both the physical security program and office operations.

Qualifications

Basic Qualifications

• 3+ years of experience in security leadership/supervisory, military, or law enforcement.
• 2+ years of office management.
• Security Guard Certification.
• Proficiency in Microsoft Office, Google Suite, Okta, and Atlassian products.
• Familiarity with Apple computers.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work independently under minimal supervision.
• Ability to lift and move up to 50 lbs.
• No criminal record.
• Availability to be on-site 5 days a week.

Preferred Qualifications

• Certifications in CPR, AED, and First Aid (or ability to obtain qualification within 6 months of hire date)

What We Offer

• A collaborative and mission-driven environment.
• Opportunities for growth and development.
• The chance to make a meaningful impact on security and operations in a cutting-edge company.

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