Communications Operations Manager (PH) 

About The Walt Disney Studios 

For nearly a century, The Walt Disney Studios has been creating iconic stories that inspire, entertain, and connect people around the world. From animated classics to live-action blockbusters, we’re committed to delivering unparalleled storytelling experiences. Join a team dedicated to upholding the legacy of imagination, innovation, and magic. 

Summary 

The Communications Operations Manager is a crucial role within the Communications department at The Walt Disney Studios, responsible for ensuring the smooth execution of internal events, vendor management, and project coordination. This role requires a highly organized, detail-oriented individual with excellent communication and project management skills. The ideal candidate will be able to manage multiple projects simultaneously, proactively identify and resolve issues, and work effectively with cross-functional teams. 

Responsibilities: 

• Event Management: 

• Plan, coordinate, and execute internal events for employees, including town halls, large scale internal events, conferences, leadership events, and other types of events. 

• Manage event logistics, including venue selection, catering, audio-visual equipment, purchasing, and attendee registration. 

• Track event expenses. 

• Post-event evaluation and reporting on event success. 

• Vendor Management: 

• Identify, evaluate, and manage relationships with vendors related to events, including caterers, A/V companies, activity companies, and others. 

• Negotiate contracts and ensure vendor performance aligns with expectations. 

• Assess vendor documentation, including insurance requirements and other relevant certifications. 

• Manage vendor invoices. 

• Project Coordination: 

• Develop and maintain project timelines, ensuring projects are completed on time and within budget. 

• Track project progress, identify risks, and implement mitigation strategies. 

• Communicate project updates to stakeholders. 

Qualifications: 

• Education: Bachelor’s degree in Communications, Marketing, Event Management, or a related field or equivalent work experience. 

• Experience: A minimum of 5 years of experience in event management, project coordination, or a related field. Experience in a Communications department is a plus. 

• Skills: 

• Excellent organizational and project management skills. 

• Exceptional interpersonal and relationship management skills, with the ability to build rapport and maintain positive working relationships with diverse stakeholders, both internally and externally. 

• Strong communication and interpersonal skills (written and verbal). 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

• Experience with Kanban-like project management methodologies and tools. 

• Ability to manage multiple projects simultaneously and prioritize effectively. 

• Detail-oriented and able to work independently. 

• Preferred qualifications: 

• Experience with graphic design, video editing, social media marketing, and A/V production; including live streaming, video capture, editing, and video streaming tools.