At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a target-oriented and self-motivated Senior Executive/Coordinator to join our Records and Information Management (RIM) team. In this role, you will be responsible for managing facility operations across multiple sites, supervising both in-house and vendorized teams to ensure seamless project delivery.

You will collaborate across various warehouse operations to integrate safety and security standards while driving the qualitative and on-time execution of large-scale projects.

What You’ll Do

In this role, you will:

• Drive Multi-Site Productivity: Manage daily and monthly operations for 4–5 warehouse facilities, ensuring all teams meet productivity targets and adhere to safety and security protocols.

• Lead Project Execution: Plan and deliver Records and Information Management (RIM) projects—including retrieval, racking, and Image on Demand (IOD) scanning—within the specified scope of work and Turnaround Time (TAT).

• Manage Performance and Escalations: Monitor facility Key Performance Indicators (KPIs) and scorecards while proactively resolving client escalations to maintain high levels of customer satisfaction.

What You’ll Bring

The ideal candidate will have:

• 3–5 years of experience managing multiple operational sites, specifically within Records and Information Management (RIM) and warehouse environments.

• Strong knowledge of production workflows, facility consolidation, and high proficiency in Google Sheets and Management Information System (MIS) reporting.

• Proven ability in leadership and team management, with a customer-oriented mindset and the flexibility to relocate based on project requirements.

• A Graduate degree is required; a Master of Business Administration (MBA) in Operations is preferred.

Call to Action

Are you a results-driven leader ready to manage complex operations for a global industry leader? Apply now to join the Iron Mountain team!

Category: Operations Group