Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive base salary and a comprehensive bonus program.
• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. 
• Extensive product and on the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Providing Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot)

What you will do

The primary role of the Service Coordinator is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer and ensure greater customer satisfaction.

How you will do it

Adhere to current Johnson Controls policies, procedures, products, programs, and services.

Manage all retention activities within an assigned service agreement customer base of $3M-$3.5M.

Responsible for retention, customer satisfaction and growth within the customer base

Deliver increased sales against an assigned quota.

Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.g., key decision makers, equipment, service contract, history, etc.).

Interface effectively with district operations to deliver and improve service delivery.

Determine customer needs and develop sales strategies to meet those objectives.

Report progress and metrics to operation and corporate teams on a weekly and monthly basis.

What we look for

Required

High School Diploma

Two (2) years of sales and/or customer service experience with a similar product, service, or industry.

Highly motivated and success driven.

Excellent communication skills and ability to quickly qualify opportunities.

High degree of self-discipline.

Independent, creative thinker.

Ability to sell intangible services

Preferred

BA, BS, or similar degree highly preferred

2+ years of sales and/or customer service experience with a similar product, service, or industry

Highly motivated and success driven.

Excellent communication skills and ability to quickly qualify opportunities.

High degree of self-discipline.

Independent, creative thinker.

Ability to sell intangible services.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.